Jelilat Olabisi

JELILAT OLAJUMOKE, OLABISI Content Creator, Copywriter, Customer Support Specialist PROFILE EDUCATION An experience copywriter and customer success specialist, dedicated to serve, learn and deliver selflessly to any work environment she may be. She is a g versatile writer and a great reader. Jelilat is an ideal candidate for any managerial and technical environment due to her past experience and readiness to learn. You can always count on her to perform exceptionally on any task she handles in your company. A first-class graduate of Industrial Chemistry with high moral standards and dedication to tasks. She’s industrially versatile and can take up any assignment under minimum supervision. University of Ibadan, Nigeria 2018 - Date CONTACT No C12, Ifesowapo Zone 2, Atagba, Boluwaji, Ibadan, Oyo State, Nigeria. PHONE: - EMAIL:- HOBBIES Fact Finding Surfing and Research Reading Learning new things University of Ilorin, Nigeria 2012 - 2016 B Sc Industrial Chemistry, First Class Honours WORK EXPERIENCE Softwarekeep - Content Writer/Manager March 2020 – May 2020 Job Responsibilities: Writing credible contents for product descriptions, Features and blog posts which increased our search engine credibility. Uploading and managing product contents on Magento. List Building Lifestyle – Content Writer and Customer Support Specialist March 2019 – April 2020 Job Responsibilities: Attending to customer complaints via email and chat, investigating their concerns, guiding them through the process, creating and managing their user on WordPress Site. Transcription of training videos, writing, managing and editing contents. Muflihun High School, Ibadan, Nigeria – Biology/Chemistry Teacher 2018 Administrative tasks, teaching theoretical classes, Organizing and coordinating practical sessions Amazon Kindle Series – Author and Publisher 2017 – Date Job Responsibilities: Writing and Publishing of Kindle and hard cover books for publishing. SKILLS ❖ ❖ ❖ ❖ ❖ ❖ ❖ ❖ ❖ ❖ Copywriting and Content Writing Website Management on Magento Zendesk Ticket Handling Customer Support, Investigation and Empathy Zoom Video Conferencing Loom Video Recording Workspace Interraction on Slack Handling Team tasks on Trello Board Intercom Helpdesk Support Google and GSuite Apps and Collaboration