I have 13 years of experience in Customer Service assisting U.S.-based clients. I can provide email, chat, and voice support and can do everything in my ability to satisfy customers.
Throughout the years of my experience in Customer Service, I have managed to hone skills that I consider essential in providing quality customer service such as patience, attentiveness, clarity, positive attitude, time management, empathy, promptitude, and persuasiveness. I am always willing to learn and willfully familiarize myself with the product in order to provide the best possible support to customers.
I am a highly motivated individual able to give timely and accurate guidance, support and training to team members and individuals. Possessing excellent management skills and having the ability to work with minimum supervision while leading a team of valued individuals. Having a proven ability to lead by example, consistently hit targets, improves best practices and organizes time efficiently.