TENORIO, JENALYN B.
71 Saint Mark Street, Perpetual Village 2, Pulang Lupa, Las Pinas City-- /-
OBJECTIVES
To establish a career move and to contribute to the development of the company,
wherein I could apply my skills in dealing with people.
WORKING EXPERIENCES:
IBEX GLOBAL SOLUTIONS
7th Floor, S.M. BF Paranaque, Paranaque City
Customer Service Representative
January 2015 – up to present
Handling billing inquiries, processing payment and providing best customer satisfaction.
Up selling core products.
TRANSCOM WORLDWIDE
Frontera Verde, Transcom bldg. Barangay Ugong, Pasig City
Customer Service Representative
Feb 2012 – January 2015
Handling billing concern and providing resolutions.
Troubleshooting and up selling core products.
Top 1 Agent for April 2014
Top 1 Agent for July 2013
Top 2 Agent for September 2013
FREELANCE VOCALIST
Showband-
EDUCATION:
University of Perpetual Help Rizal
Las Pinas City
AB. Mass Communication (2nd year college)
2000
SPECIAL SKILLS:
Good in customer relations.
Proficient with Microsoft Word, Excel, PowerPoint and Internet.
Good in communication skills.
Good in writing and literary skills.
Can handle work under pressure