Jennifer A. Actis
Oldsmar, FL 34677 •-•- /-
Human Resources Manager
Experienced and organized human resources professional with demonstrated capacity to provide comprehensive, management-level support.
— Key Qualifications —
Extensive knowledge and success in employee relations, performance management, conflict resolution, onboarding/terminations, payroll, benefits/programs, auditing, and fundamental administration.
Effective communication and interpersonal skills as a collaborative team player and dynamic team leader, strong ability to correspond efficiently with associates at every level.
Innovative and proactive with proven ability to conceptualize, develop, and implement new policies and guidelines, problem-solver with talent for identifying, targeting, and updating procedure inefficiencies.
Detail-oriented and meticulous, able to accurately process vital documentation with ultimate precision, qualified in maintaining confidential information with absolute professionalism.
Excellent organization and time-management skills, highly capable of prioritizing multiple concurrent projects through to completion in an efficient, accurate, and timely manner.
Proficient in Microsoft Word/Excel/PowerPoint, Paychex, PeopleSoft, Abra, and BST Enterprise.
HSA/CRA/GHD – Tampa, FL
Human Resources /Payroll Specialist/Regional Human Resources Manager/Regional People Manager, 2002 to 2017
Manage all aspects of human resources for region spanning seven states, providing service for a work force of approximately 290. Maintain effective communication with regional Principals, Office Managers, and employees. Facilitate training, mentoring, learning/development, and classification of personnel files.
Coordinate all stages of new hire onboarding and orientation procedures. Assist in candidate selection, process new hire/termination paperwork (BST, Paychex), train new/existing personnel on company policies and procedures, and maintain database content on a daily basis.
Officiate preparation of all benefits and program documentation. 401(k), insurance (health, dental, life), long-term disability (LTD), short-term disability (STD), employee assistance program (EAP), Occupational Safety and Health Administration (OSHA), workers compensation (claims, auditing), and unemployment compensation (claims, monthly premium approval).
Regulate compliance to company affirmative action plan and office policies/procedures. Facilitate annual staff evaluations and continually formalize/update employee handbook.
Initiate bi-weekly payroll processing (labor, quarterly bonuses, partner bonuses, vacation pay, personal/sick days), 5500 form preparation, and staff auditing, performing duties in collaboration with company Comptroller and supervising timesheet entry clerk.
UPS Logistics Group – Atlanta, GA
Benefits Coordinator, 2000 to 2001
Expedited employee benefits for staff of approximately 11,000. Coordinated insurance (health, dental, vision, life), accidental death and dismemberment, 401(k), and stock purchase plan.
Addressed occurring payroll and benefit deduction errors and rectified disputes accordingly. Corrected additional benefits inaccuracies identified in weekly reports obtained by Benefits Service Center.
NASCO – Atlanta, GA
Human Resources Administrator, 1999 to 2000
Rectified benefits program (health/life insurance, 401(k), pension) and pioneered 1999 benefits statements, generating over $8K in company savings. Cross checked/verified payroll totals (bi-weekly, quarterly, annual).
Organized documentation of employee/payroll data (ABRA), performance reports, and recruiting database. Implemented updated company policies through the revision of employee handbook.
Consultec, Inc. – Atlanta, GA
Human Resources Manager/Profit Sharing & 401(k) Administrator, 1997 to 1999
Subsidized company personnel programs for 14 office locations with classification of confidential data, records, and files. Coordinated full-scope documentation of business/personnel conduct (new hires, terminations, transfers, employment agreements, compensation adjustments, etc.).
Substantiated performance/compensation review program (notice, form distribution, record keeping, reporting), supplemented monthly reports, and facilitated all other forms of reporting (ADP, 5500, etc.).
Managed daily activity of Profit Sharing and 401(k) programs (enrollment, deferral rate changes, loans, contributions) and developed specialized Profit Sharing/401(k) policies and procedures handbook.
Health Images, Inc. – Atlanta, GA
Human Resources Assistant, 1995 to 1997
Organized and updated employee database, documented employee correspondence, and oversaw program change management. Organized implementation of benefits plans (administration, documentation, auditing) and spearheaded annual open enrollment every 4th quarter.
Bachelor of Science, Human Resources
Sullivan University, Louisville, KY, 2014
Associates of Science, Office Systems
Truett-McConnell College, Cleveland, GA, 1990
Professional Human Resources Management, Kennesaw State University, Kennesaw, GA
Human Resources Management, University of South Florida, Tampa, FL
*National Member of Society for Human Resources Management (SHRM)