Jerry Ocampo

I have more than 15 years of work experience in corporate setting on both BPO and IT service desk.

I have experience on voice and non voice support as well as inbound and outbound setting.

I have worked with top companies, moved up the ranks from technical support agent to becoming a Service Delivery Manager that handles projects and timelines as well as client interaction and reporting.

I am a team player and can also be an individual contributor. I am enthusiastic and commits to timelines and Service Level agreement.

Customer Satisfaction is my top priority.