Jerry Ocampo

I have been in the BPO and IT service desk for more than 17 years.

I started my career as a customer service representative then moved up the ranks to become a service delivery manager.

I have vast experience from non voice and voice support, remote assist and technical support providing computer assistance to DELL customers.

I started as a Customer Service Associate, booking applicants for a US embassy interview. I worked as a Customer Service Associate for more than 2 years.

I worked with different industries providing email support, chat and phone support. I worked as a technical support representative for 5 years.