Joana Rose Malayao

Experienced Administrative Supervisor from an ISO-certified healthcare institution; an organized multi-tasker and apt communicator. Conscientious, diligent and pays attention to detail, constantly striving for accuracy and high standards.

Worked closely with top management in developing, implementing, and evaluating company policy and quality procedures in its aim to provide high quality service to its clients while being compliant to local and international regulatory guidelines.

International Classification of Diseases Version 10 (ICD-10) Coder as certified by the Department of Health (Philippines). Specializes in providing Virtual Assistance but with sufficient training in Web Development, Product Photography, Content Writing, CRM, Email Marketing and Follow Through, Search Engine Optimization, Social Media Content Creation and Planning, and Business Blogging.

Adept at utilizing computer productivity software maintaining high levels of customer service and being adaptable to a given situation.