Jofher Dune de Vera Galvez
1225 Laura St., Panginay, Balagtas, Bulacan
--
Objectives
Aspiring to obtain a position as a customer service representative in a dynamic
environment, to handle concerns for the corporation, respond to simple queries, answer
questions and concerns about a product or service, and to improve my role as I enhance
my customer service abilities.
Education
Dr. Yanga’s Colleges, Inc.
Bocaue, Bulacan
Bachelor’s Degree in Nursing
Personal Skills
● Excellent verbal and wri en English communication skills
● Ability to work with minimum supervision in a busy environment
● Ability to do repe ve task accurately over long periods of me
● IT literate
● Outstanding me management
● Detail-focused
Work Experience
IBM Global Processes | Bell
UP Ayala Technohub, Commonwealth Ave.,
Quezon City
Technical Support Representative
VXI Global Holdings, Inc., | AT&T
2F, Waltermart Bldg., Muñoz,
Quezon City
Technical Support Representative
Convergys Corporation | Hewlett-Packard
6F, SM The Annex, SM North EDSA,
Quezon City
Technical Support Representative
Expert Global Solutions | Dell
3 Cyberpod South Tower, Eton Centris,
Quezon City
Technical Support Representative
Intelligent Technical Solutions | via Upwork
3330 W Desert Inn Rd #B
Las Vegas, NV 89102
IT Support
March 2011
July 2012 – July 2013
September 2013 – March 2014
May 2014 – July 2014
August 2014 – December 2015
September 2016 – Present
