JOHN MICHAEL
PORTUGAL
CONTACT ME--
Blk 18 Lot 23 Rose St.
Villa Magdalena 3
Camarin Road Caloocan
City, Philippines
EDUCATION
Bachelor of Secondary Education
Colegio de San Juan de Letran
2002 - 2006
WORK EXPERIENCE
Data Analyst
Synchronus BPO & IT Solutions l Caloocan City, PH
Creating Daily Output Reports
CRM & Spreadsheet Maintenance
Social Media Posting / Fan Page Creation and Management
Email Management
Data Research and Management
Sales Virtual Assistant
Data Collection and Internet Research
Contact Building
Email Drafting and Management
Data Entry
Administrative Support
Lead Generation
Team Supervisor (Project Based)
Colegio de San Juan de Letran
National Statistics Office l Caloocan City, PH
Elementary Education
International Christian School
1993 - 1997
JULY 2013 - SEP 2015
MLC Media l Remote /Freelancing
High School Education
1997 - 2001
OCT 2015 - JUNE 2023
FEB 2013 - MAY 2013
Facilitating and Monitoring the Daily Outputs of each Field Agent
Preparing Weekly Reports
Preparing Documents and Surveys for Submission
Monitoring the Attendance.
Visiting the Area of Census Coverage
Customer Interaction Associate
MAR 2008 - DEC 2010
Telus International Philippines l Taguig City
SKILLS
Social Media Management
Video Editing
Communication Skills
Customer Service
Data Entry
Email Management
Handling Inbound Sales Calls
Handling Customers Billing and Product inquiries and other concerns
Product Activation
Upselling Added Products
Maintaining Customer Satisfaction and Retention
LICENSURE EXAMINATION
Licensure Examination for Professional Teachers ( Board Passer )
August 2007
Professional Regulation Commission
INTERNSHIP
Manila High School
November 2005 - March 2006
Student Teacher / Assistant
Colegio de San Juan De Letran
July 2005 - October 2005
Student Teacher / Assistant
REFERENCES
Missey Melchor
Roxanne Bueno
Synchronus BPO & IT Solutions / Team
Leader
Synchronus BPO & IT Solutions / Team
Leader
Phone:
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Email :-
Phone:-
Email :
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