JP Anthony Villafuerte
27-1 M.Castro st.
Naga City, Camarines Sur Philippines 4400-gmail.com-
Telesales Representative
Contacting potential or existing customers to inform them about a product or service using scripts. Asking questions to understand customer requirements and close sales.
Professional Experience
Easy Home Ownership
(March 2017- June 2017)
Sales Specialist (EasyHomeOwnership)
I worked as a Sales Representative. I do Outbound calls and answer Inbound calls
Follow up with leads who have been contacted in the past
Conduct initial qualification of leads based on brief phone discussion
Inform customers about the program that we offer about Rent to Own Homes
Use Spreadsheet to capture information regarding Customer/s and Possible Client/s
Prequalify Customer/s and Transfer them to credit repair
Telus House Araneta, General MacArthur Avenue, Cubao, Quezon City, 0180 Metro Manila
(Oct 2014- Dec 2015)
Sales Specialist (DELL Computers)
I worked as a Sales Representative for Telus House Araneta. As a representative we take care of selling spare parts for DELL laptops and computers. And also sell computer peripherals. My responsibility is to find brandnew or refurbished laptop and computer spare parts. And also do upselling.
Stellar, ANR building, Concepcion Grander, Naga City, Camarines Sur Philippines 4400
(August 2013 – March 2014)
Sales Specialist (Jetstar)
Answer Inbound calls from Australia for ticket sales
Sell tickets for flights, select seating, adding of baggage and meals
Process sales
Sutherland Global Services, Pili Camarines Sur Philippines 4400
(September 2012- June 2013)
Sales and Billing Specialist/ Escalation and Callback Specialist (AT&T Blue with Telco)
Answer Inbound Calls From AT&T customer specially from the South East Region of USA
Explain and discuss billing information with the customer
Process a new provide AT&T customer who wants to set up a service.
Offer products of AT&T like Cable, Phone, Internet and Cell phones
Conduct an outbound calls if a customer request a callback or a possible DSAT
Sutherland Global Services, Pili Camarines Sur Philippines 4400
(November 2011- August 2012)
Sales Specialist (INTUIT)
Answer Inbound Calls From Intuit customer specially from all City and States
Explain and discuss billing information with the customer
Process a new provide Intuit customer who wants to set up a service.
Offer products of Accounting Software, Payroll Service, Technical Support
Upselling Services
Anvilla Auto Service Center
(June 2016 – Present)
Manager/Proprietor
Manage the Business
Take care of all the paperworks
Purchasing Materials
Car Estimate for cost
Inventory every month
Prepare and Compute Taxes for the business
Anvilla Basketball Clinic
(June 2010 – Present)
Trainer for Ball Handling and Dribbling
Teach Kids from 5-16 yrs. Old of Fundamentals of Basketball
Takes care of Paperworks
Takes care of Registration
Purchasing T-shirts/Gadgets/Basketballs
Character Reference:
Gineth Llorin
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Former Team Leader
INTUIT
Sutherland Global Services
Jackie Encinas
-
Former Team Leader
JETSTAR
Stellar
Edgie Alvarez
-
Former Team Leader
AT&T with Telco
Sutherland Global Services
Education and Professional Training
College
Software Develepment
Ateneo De Naga University
Bagumbayan Sur Naga City 4400
