Jules Razec D. Mosquera

JULES RAZEC D. MOSQUERA Process Associate I Maintain a positive attitude by focusing on solutions and continuously learn how to communicate clearly and objectively. - dddd-dddd Block1 Lot 4 Villa Celestina Subd. Magsysay San Pedro Laguna Work Experience Skills & Competences Title/Position Workplace/Company negotiation skills Ability to read, write and speak fluent English. Process Associate GENPACT Alabang 11/2013 – 04/2017 Basic technical phone skills. Alabang, Muntinlupa adaptability Tasks/Achievements As a Debt Collector. We work on designated high risk delinquent accounts, maintains good customer relations with borrowers and effectively solves problems in an effort to resolve account delinquency and prevent losses. While adhering to company policies and procedures, demonstrates good customer service skills while initiating outbound calls and receiving inbound calls from customers. Negotiates account resolution and accurately inputs and documents actions within the collection systems while maintaining company performance and productivity standards. Maintains up-to-date customer contact information in the collections systems. Education high school Our lady of Assumption School 06/1989 – 03/1993 San Pedro Laguna Languages English Interests Interest net surfing,video games,and would like to learning new stuff.. like teaching..