A seasoned Technical Support/Customer Support professional with over 7 years of experience in phone and email support. I have worked for accounts like AT&T DSL, AT&T Uverse and DirecTV. I also have a background in Web Research and Data Entry.
I now work as a Helpdesk Analyst (specializing in RTSM) handling Clinical Trial issues. I also had experience working for a Financial account.
I offer professionalism, integrity, great quality of work and I always make sure that I contribute to the success of any organization I work with (or I make sure that I am a valuable asset to the organization).