Julius A corsiga
Brgy 9, Kc Drive Cabadbaran Agusan Del norte
E-mail Add :-Landline No:-
Mobile No : -
Skype ID :Julius.corsiga1
OBJECTIVES
To seek employment that will enable me to gain personal growth and development. To utilized
and share the knowledge, skills and capabilities in working for data and results related to the
job position.
Work Experience
I have been working with the BPO industry for about 5 years. As Customer service/technical
Support, Providing excellent customer service
Teleperformance-
July-march
Motorola customer service representative
G/F Luxur Place, Magsaysay Ave., Bacolod City
I was task to answer phone calls, answering customers inquiry about product features
And warranty of their device
Sitel-
June -march
LG Technical support Eton Cyberpod - Ortigas (Corinthian), Ortigas Avenue cor. EDSA, Quezon City,
1110 Metro Manila, Philippines
I was task as tech support, helping customers with their Samsung product answering inquiries
Provided basic trouble shooting if there was some issue regarding the product and scheduling
Tech visit to solve customer concern
Ron Legrand Project Realstate VA (homebased) 2016 -2017
June-march
I was task to call FSBO leads asking relevant question to qualify the property
setting up face to face appointment
Keeptruckin As Sales Development Representative-
March-August
I was task to call truck drivers and pitch my sales script to offer them ELD (electronic logging device)
And set appointment for demo so they can purchased the product
I Got Rehabs as Real State Cold Caller -
September-July
converting leads into prospect setting up appointment
51Talk as an English tutor-
Teaching Chinese student to learn how to speak English
July-January
Duties and responsibilities
Obtains client information by answering telephone calls; interviewing clients; verifying information.
Manage large amounts of inbound and outbound calls in a timely manner
Follow communication “scripts” when handling different topics
Build sustainable relationships and engage customers by taking the extra mile
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets