Justine  Joie Adalia

Justine Joie Adalia

$5/hr
Experienced Telemarketer/ Lead Generator/ Appointment Setter
Reply rate:
-
Availability:
Part-time (20 hrs/wk)
Age:
36 years old
Location:
Rosales, Pangasinan, Philippines
Experience:
4 years
 Justine Joie D. Adalia #179 Station District Rosales, Pangasinan -/-Skype ID live:adaliaamado Core Qualifications Customer service expert Flexible to work all hours High speed Internet connection and capable home computer Able to multi-task on a regular basis Extremely reliable Able to learn new products or procedures quickly Experiences Part time Appointment Setter Insurance Campaign March 20, 2017- present Making outbound calls to people in the US 65 years old to set an appointment for an insurance agent to sell them Medicare supplement plans. Account Specialist/ Homebased Telemarketer (full time) Trade 360 (Forex campaign) November 7, 2016- April 7, 2017 Making outbound calls to potential clients to invest on our trading platform. Walk them thru the website. Encourage them to invest for a minimum of $250 and close the deal. Customer Service Representative Sutherland Global Services Clarified Angeles City, Pampanga October 2013- December 2013 Attracts potential customers by answering product and service questions; suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Collections Specialist/ Customer Service Representative IQOR, Clarkfield Angeles City, Pampanga June 14, 2010- July 15, 2013 Reviewing open accounts for collection efforts. Making outbound collection calls in a professional manner while keeping and improving customer relations. Resolves client-billing problems and rescues accounts receivable delinquency, applying good customer service in a timely manner. Collect customer payments in accordance with payment due dates. Identify issues attributing to account delinquency and discuss them with management. Review and monitor assigned accounts and all applicable collection reports. Provide timely follow-up on payment arrangements. Education College:Practical Nursing St Augustine Foundation Colleges, San Jose City Nueva Ecija- Secondary:Dasmariñas West National High School, Dasmariñas, Cavite- Primary:Dasmariñas Bagong Bayan Elementary School-B Dasmariñas, Cavite - Personal Information Birthday:February 12, 1988 Birthplace:Rosales, Pangasinan Age:28 Gender:Female Religion:Roman Catholic Civil Status:Married __________________________________________________________________ Character References Mr Japheth Millan Former colleague Iqor Clark Angeles City, Pampanga- Mr Jerico Pineda Former colleague Iqor Clark Angeles City, Pampanga- Mr Alvin Bagason Former colleague Iqor Clark Angeles City, Pampanga-
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