Kathleen Mielle Baldueza

Kathleen Mielle Baldueza

$10/hr
Experienced Quality Analyst, Team Management, Account Resolutions, and Appointment Setting.
Reply rate:
-
Availability:
Hourly ($/hour)
Age:
32 years old
Location:
Cavite, General Trias, Philippines
Experience:
8 years
About

Are you still looking for a VA? The long search is over. I am a Do-er and not a Don’t-er. Having 7 years of experience of being an all around Customer Service and Account Support, you will be at ease as I ensure that I always step up my game and excel in what I do. I also have an almost 2 years of experience of being a VA as a chat support and a Cold Caller/ Appointment Setter for a Real Estate Agent/Investor.  

Browsing a lot of profiles just to find what you are looking for is very tiring. Well, browse no more. You are looking at a trained and well experienced in Customer Service. I am also a critical thinker, problem solver and I know how to manage people. Excelled in this field several times. Being an all around Customer Service made me a great appointment setter and a chat support too.

I am bound with my work-ethic and always ensure that I am excelling my Client expectations. I am always hungry for new learnings which makes it fun. I always tend to give new ideas for us to grow not just as an individual but as a partner.

My skill-sets include but not limited to:

  • Proficient in Microsoft Office and Google Apps including Docs, Spreadsheet and Drive
  • Experienced in providing Excellent Customer Support
  • Appointment Setting/Cold Caller
  • Team Management
  • Excellent written and verbal communication skills.
  • Proficient with Customer Relationship Management (CRM)
  • Skilled in solving problems and making decisions
  • Quick Learner
  • Attentive to details
  • Always demonstrating strong work ethics
  • Advance internet and Research ability
  • Transcriptionist
  • Tech Savvy
Languages
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