Kedar Kanziya

I am a Customer success & support associate with 1+ years of experience in a SaaS-based email productivity company. Having MSc(CA & IT) degree, Passion for remote job. I have organized & managed several email marketing campaigns and worked with diverse community team members. Having the skill to support customers & convenience them in laymen's terms. I am proficient at building and maintaining professional relationships to drive inside sales & increased revenue. I am able to prioritize and delegate tasks while maintaining focus on primary goals.

Let's connect to discuss your next gig. Here is my Skype: lionidus.kedar

Skills:

• Marketing
• Business development
• Data Entry in Word, or Google Docs
• Executive Assistance
• Content writing
• Research
• Email Management/Filtering
• Booking appointments with clients
• Customer support
• Answering support tickets (with use of Freshdesk)
• Receptionist duties (answering occasional calls)
• Business Analysis
• Set-up Social Media Accounts
• Manage and update Social Media Accounts

Tools Worked with :

Sales & Support tools

Intercom, Go to meeting, Calendly, Uberconference, Twilio, Anydesk, TeamViewer, Skype, Calendly, Groovehq, Loom, Pipe drive, Air table.

Business Development tools

Upwork, Guru, PPH, Fiverr, Freelancer.

Email productivity tools

SalesHandy, Mailchimp, Zapier, AWS SES, Sendgrid

Communication tools

Slack, Skype, Gmail, Hangout, Gotomeeting, Uberconference

Project Management

Trello, Zoho,

Time Tracking

Hubstaff

Screen Recording

Loom, Screenpresso

Copywriting, Proofreading, Editing & Templating

Grammarly, Pandadoc, Pixlr, Google drive.

Skill development & learning

Lynda, Coursera, Codecademy.

Check out my portfolio and send me a message. I'd love to help you out with your next project.