Keerthi Pratapagiri
$5/hr
CRM Support, Lead Management, Salesforce Administrator
- Reply rate:
- -
- Availability:
- Full-time (40 hrs/wk)
- Age:
- 36 years old
- Location:
- Matrusri Nagar Miyapur, Telangana, India
- Experience:
- 5 years
Other
About
- Having 3+ years of total experience as a CRM Consultant.
- Interacting with the user on day to day basis for timely closing of the tickets.
- Resolving tickets as per service level agreement
- Adding changes and transporting to the production as far the client new requirement
- Entering Mails sent from Support team into CRM and Assigning a specific event for Sales representatives for Business.
- Major Part is Web searching the Lead Details and Modify in CRM
- Follow-ups the Previous Events to develop the business.
- Searching Competitor Customer Details and tracking about their customers and setting up an event for those Customers to explain the features of our products.
- Finishing the Targets in margin time.
- Running Email Campaigns through Sendinblue tool.
- Supporting Sales Reps with their requirements.
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