I am familiar with Microsoft word, excel and powerpoint. I am also familiar with processing bills and payment for trucking services. I was working as sales agent and encoder.I just don't answer phone calls but was also analyzing my client's account and issues.Having said so,I know I can become a very efficient virtual assistant as I was able to surpass the very challenging role of a sales agent.I am willing to take chances learning new skills. So along with your guidance, I know I can deliver quality results for the tasks that you will be assigning me. Attach here is my resume/CV for further details about me and my experiences. I will be looking forward to speaking you soon.