Kris P Orap

Strong customer-service orientation with the ability to exhibit courteous telephone etiquette, empathy, patience and professionalism.
•Navigate and manage multiple programs and applications running simultaneously.
•Exceed customer expectations by providing a high level of world class customer service to a diverse range of customers.
•Study company information so that I provide accurate answers in a timely manner.
•open customer accounts by recording account information.
• resolve product or service problems by clarifying the customer's complaint.
•determining the cause of the problem.
•following up to ensure resolution