Kunal Thapa
$30/hr
Worked as Senior Desktop support
- Reply rate:
- -
- Availability:
- Full-time (40 hrs/wk)
- Age:
- 34 years old
- Location:
- Hyderabad, TELANGANA, India
- Experience:
- 5 years
Websites
Other
About
Holding an experience of 5 years in the IT industry. Worked as Senior Desktop support where my role was to create user account, deletion, creation of shared mailbox, distribution list on AD. Software installation. Deploying OS. Troubleshooting Office 365 applications, Lotus notes client and SAP GUI. Working on tickets escalated by Level 1 team. Working on tickets region wise, reducing idle time of tickets.
