Experienced working in the BPO Industry, assisting customers with Technical Issues. Promoted to Number Portability Agent, working on cases related to customers who want to retain the same number and transfer to another service provider. I follow up Port cases by communicating with other service providers to check the status of the porting process. I also decide whether a new sim card should be sent according to the area of the customer.
I also do Part-time English online teaching to kids and adults since 2017.