Leoroe Doelin Jochri Buendia

I have experience in Customer Service, Appointment Setting, and Collections. I also have some experience in ESL Tutor, HR, and Training. I have been in the BPO industry since 2006 right after graduating an Associate Degree in Information Technology. Though, this will be my first homebase job application, I believe that my experience and education will make me excel for this position. Some of my strengths that were developed from my experiences are as follows: I have conducted initial screenings and administrative jobs. I have handled class training for product specifics. I have been a Subject Matter Expert and handled teams for a specific campaign. I was part of the Quality Assurance Team which gave me the experience of monitoring calls, coaching, and reporting each team’s performances.