2 years 6 months experience in Mortgage Administration loan processing and assisting Australian Brokers.
2 years 3 months experience in Banking and Finance. Worked in ANZ under Bankruptcy team.
3 years 6 months experience in Insurance/Financial Service. Licensing Officer in John Hancock US
Total of more than 9 years experience in Financial Services, Banking and BPO which have made me acquire immense skill set. Well versed in data management, back office administration, bank and finance, mortgage loan processing, computer web based CRMs, systems and application, SEO, email and call handling.
Currently a loan admin officer for AU mortgage broker with the following skills:
• End to end loan processing pre-submission up to settlement.
• Office Admin : preparing documentations, email handling, call handling, data entry and other adhoc tasks.
• Complete servicing calculators, request pricing, order property valuations, process discharges for refinance applications, and complete NCCP docs and other lender docs necessary for the loan application.
• Extensive knowledge and experience with CRM: like FLEX (AFG), Mercury (Connective), ApplyOnline, Loan Net (Liberty Apps), Taskworld, Pipedrive, Trello, OneDrive, Cloud Drive, Dropbox, Outlook, Gdrive.
• Excellent written (email) and phone skills. Can confidently speak and follow up with lenders, solicitors, BDMs and clients.