Linda Adams

Linda Adams

$26/hr
Office management, customer service, accounting, inventory controller.
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Age:
53 years old
Location:
Chicago, IL, United States
Experience:
5 years
Linda Adams 1224 Elliott Street, Park Ridge, Illinois 60068 || Cell:-- PROFESSIONAL SUMMARY Innovative professional with wide range of skillful experience. Traits include guest/ customer extraordinaire, entrepreneur mind set and organizational master. Seasoned hospitality employee with restaurant management, event coordination (facilitation), staff training and building maintenance experience. Veteran positions held include office/purchase manager and beverage controller where priorities consisted of preserving professional relations with said guest/ vendor to ensure equal success. CORE HIGHLIGHTS Park Ridge Country Club Orchestrated rollout of Beverage Inventory and Accounting software for Club Management. Created spreadsheet that effectively kept track of vendor relations and payment agreements. Allstate Insurance Company Established and integrated an SAP expense code program for the entire company brand. RM Champagne Salon Employee Brand leader in Social Media campaigns by promoting weekly wine offerings and special events. Yielded weekly food & wine sales average of $10,500. Osteria di Tramonto Contributor in achieving “Best of” Awards, Wine Spectator 2007/2008. Organized monthly wine dinners with curated wine pairings. Yielded weekly wine sales average of $7,000. CAREER EXPERIENCE Assistant General Manager, Ina Mae Tavern, Chicago, IL 6/2018-4/2019 Manage FOH staff of 16 employees. Responsible for scheduling, menu updating, creating guest base on reservation system, guest connections, leading pre-shifts that touch on daily notes & staff development, cash management, POS maintenance & troubleshooting, tracking loss & prevention through beverage reports, beverage ordering, building maintenance and daily operations. Elske, Chicago, IL 11/2016-06/2018 Service Professional for Modern American concept with Nordic influence. Assist guests with eight course tasting menu and a la carte selections. Curate menu to guest's preferences. Knowledgeable with wine pairings and 70 bottle wine list. Accounting Manager, Park Ridge Country Club, IL 12/2015-12/2016 Job responsibilities consist of a/p processing, member statement billing, purchaser of all materials/supplies for the entire club, posting of daily server reports, beverage inventory management/acceptance of beverage shipments. Team Leader, Bascule Wine Bar & Bistro, Chicago, IL 12/2014-12/2015 Team Lead for a Wine Bar featuring an international wine list. Restaurant branding and guest assistance with rotating menus. Wine captain, RM Champagne Salon, Chicago, IL 02/2012-01/2015 Service professional for a Champagne Salon featuring grower Champagne selections. Regulated wine cellar inventory and wine list editing. Facilitated employee training. Sommelier, Osteria di Tramonto, Wheeling, IL 9/2006-02/2009 Guest assistance with a 450-bottle Italian wine list, maintained 30% wine cost with a glass program at 19% wine cost, generating wine sales by 20%. Managed a bimonthly wine inventory of $75,000, responsible for wine selection/ordering, new hire training and bi-weekly wine classes. Maintained guest database to reflect wine selections and recommendations for their next visit. Wine list editing; assistance in marketing and leading monthly wine dinners, which contributed to additional monthly sales of $5000. Financial Analyst, Allstate Ins. Co., Northbrook, IL 1/1996-10/2002 Sole process owner for expense code maintenance. Responsible for maintaining updated processes on Intranet system. Provided in-house assistance for technical accounting support. Managed check deposits and credit card settlements. EDUCATION Roosevelt University, Chicago Bachelor of General Studies Major: Sociology | Minor: English | GPA: 3.80 Northwestern Business College, Chicago Associate in Applied Science Degree Major: Business Administration | Minor: Accounting | GPA: 3.80 ACCOMPLISHMENTS / SKILLS • Certified Sommelier, March 2015 – Court of Master Sommeliers • Journalist Intern for Michael Nagrant, former Food Critic, Chicago Sun Times • Strong character points include attention to detail, efficient time management and handling diverse situations in a creative fashion • Effective in utilizing patience and good listening skills in stressful situations • Possess excellent customer relations, keen organizational and multitasking skills REFERENCES & MENTORS Philippe André, US Brand Ambassador, Charles Heidsieck Champagne ||- Jason Prah, Strategic Director, Moët Hennessy || Cell:-
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