Linda Adams
1224 Elliott Street, Park Ridge, Illinois 60068 || Cell:--
PROFESSIONAL SUMMARY
Innovative professional with wide range of skillful experience. Traits include guest/
customer extraordinaire, entrepreneur mind set and organizational master. Seasoned
hospitality employee with restaurant management, event coordination (facilitation),
staff training and building maintenance experience. Veteran positions held include
office/purchase manager and beverage controller where priorities consisted of
preserving professional relations with said guest/ vendor to ensure equal success.
CORE HIGHLIGHTS
Park Ridge Country Club
Orchestrated rollout of Beverage Inventory and Accounting software for Club Management.
Created spreadsheet that effectively kept track of vendor relations and payment agreements.
Allstate Insurance Company
Established and integrated an SAP expense code program for the entire company brand.
RM Champagne Salon
Employee Brand leader in Social Media campaigns by promoting weekly wine offerings and
special events. Yielded weekly food & wine sales average of $10,500.
Osteria di Tramonto
Contributor in achieving “Best of” Awards, Wine Spectator 2007/2008. Organized monthly wine
dinners with curated wine pairings. Yielded weekly wine sales average of $7,000.
CAREER EXPERIENCE
Assistant General Manager, Ina Mae Tavern, Chicago, IL 6/2018-4/2019
Manage FOH staff of 16 employees. Responsible for scheduling, menu updating, creating guest
base on reservation system, guest connections, leading pre-shifts that touch on daily notes &
staff development, cash management, POS maintenance & troubleshooting, tracking loss &
prevention through beverage reports, beverage ordering, building maintenance and daily
operations.
Elske, Chicago, IL 11/2016-06/2018
Service Professional for Modern American concept with Nordic influence. Assist guests with
eight course tasting menu and a la carte selections. Curate menu to guest's preferences.
Knowledgeable with wine pairings and 70 bottle wine list.
Accounting Manager, Park Ridge Country Club, IL 12/2015-12/2016
Job responsibilities consist of a/p processing, member statement billing, purchaser of all
materials/supplies for the entire club, posting of daily server reports, beverage inventory
management/acceptance of beverage shipments.
Team Leader, Bascule Wine Bar & Bistro, Chicago, IL 12/2014-12/2015
Team Lead for a Wine Bar featuring an international wine list. Restaurant branding and guest
assistance with rotating menus.
Wine captain, RM Champagne Salon, Chicago, IL 02/2012-01/2015
Service professional for a Champagne Salon featuring grower Champagne selections. Regulated
wine cellar inventory and wine list editing. Facilitated employee training.
Sommelier, Osteria di Tramonto, Wheeling, IL 9/2006-02/2009
Guest assistance with a 450-bottle Italian wine list, maintained 30% wine cost with a glass
program at 19% wine cost, generating wine sales by 20%. Managed a bimonthly wine inventory
of $75,000, responsible for wine selection/ordering, new hire training and bi-weekly wine
classes. Maintained guest database to reflect wine selections and recommendations for their
next visit. Wine list editing; assistance in marketing and leading monthly wine dinners, which
contributed to additional monthly sales of $5000.
Financial Analyst, Allstate Ins. Co., Northbrook, IL 1/1996-10/2002
Sole process owner for expense code maintenance. Responsible for maintaining updated
processes on Intranet system. Provided in-house assistance for technical accounting support.
Managed check deposits and credit card settlements.
EDUCATION
Roosevelt University, Chicago
Bachelor of General Studies
Major: Sociology | Minor: English | GPA: 3.80
Northwestern Business College, Chicago
Associate in Applied Science Degree
Major: Business Administration | Minor: Accounting | GPA: 3.80
ACCOMPLISHMENTS / SKILLS
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Certified Sommelier, March 2015 – Court of Master Sommeliers
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Journalist Intern for Michael Nagrant, former Food Critic, Chicago Sun Times
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Strong character points include attention to detail, efficient time management
and handling diverse situations in a creative fashion
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Effective in utilizing patience and good listening skills in stressful situations
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Possess excellent customer relations, keen organizational and multitasking skills
REFERENCES & MENTORS
Philippe André, US Brand Ambassador, Charles Heidsieck Champagne ||-
Jason Prah, Strategic Director, Moët Hennessy || Cell:-