Manuel Cuadra

I have 10 years of experience in the Telemarketing and Customer Service.
Reply rate:
Full-time (40 hrs/wk)
44 years old
Managua, Managua, Nicaragua
10 years
  • Develop a working relationship with other professional groups.
  • Determination and the drive to work towards company and personal target goal.
  • Excellent sale skills and understanding on all levels
  • Proficient in sales and revenue
  • Dedicated to excellent customer service care.
  • Outbound calls; average of 300 calls per day
  • Managed healthcare appointments and responsible for fulfilling those contracts alone
  • Established excellent broker/client relationships and ultimately became the direct contact versus the account executive
  • Top Producer cconsecutively each month
  • Obtained customer information such as name, address, payment method and entered orders into computers.
  • Recorded names, addresses, purchases and reactions of prospects contacted.
  • Made cold calls and communicated effectively with customers to extend subscription renewal offers and book new business.
  • Provided timely, courteous and knowledgeable response to information requests; screened and transferred calls; and prepared official phone log correspondence.
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