RESUME
Marcos Antonio Moreira Ocón
La Villa en frente de la Iglesia Espíritu Santo
Granada, Nicaragua
Email:-Phone: -
Objective:
Seeking a position to work in an environment that will challenge me further, while
allowing me to contribute to the growth and for success of the Company. Obtain a
position that will enable me to apply my sales and work experience to a growing
industry.
Education:-: Chapel Hill High School (High School Diploma).
PC Operator Packages Operator
Work Experience
• August 4th of 2022 to Present: Great Health Works.
Retention and Sales Specialist for Outbound and Inbound calls.
I am a retention agent for Great Health Works company, my duties are is keep the
customer for a long term with the company and educate them about the product
that we sell and upsell OMEGAXL and different natural products that we have as
well.
• April 14 of 2022 to July 2022: Legal Help Support.
Virtual Assistant, Inbound and Outbound calls
Intake Calls English and Spanish
File Management thru the use of CRM, Lead Docket, Ring Central
Screening the Cases
Send Potential Case to the Intake coordinator and Attorneys
Email Management
Reception Work
Chat management by Kinnect App
Correspondence Management
Enrollment
Keep the clients informed about their case.
December 2021 to April 2022: Beycome.com
Sales representative, Inbound and Outbound calls.
We were For sale by owner company (FSBO) and my role was to call client from Zillow
and I start call them out of the blue and tried to get in roll with our company to provide
them a Flat Fee packages thru MLS so they can sold their house in a nick of time
• September of 2020 to December 2021: One link Company.
Sales representative, Inbound and Outbound calls.
I am a retention agent for electricity company TXU, I change the energy plans and
keep the customer for a long term with the company, and we sell home warranty as
well. I also do payments arrangement.
• February of 2019 to September 2020: Concentrix
Sales representatives, Outbound and Inbound calls.
I was a sales rep, we were selling Sprints Phone and plans for new customers and
already customers, we would up-sale the products for Sprint, I also like to most that I
had the experience to teach others what I knew about selling devices, and help them
so they can get better. I didn’t get the opportunity to grow so I had left from sprint.
• March of 2018 to January 2019 Home61 Real Estate Company
Sales Representative Bilingual, Outbound, and Inbound Sales
My duty was to set appointments for the Realtors and Customers who were
looking to buy a house or property, so I would send emails to realtors and Property
Owners to set there an appointment or by Phone.
• July of 2016 to February of2017: Nexus Teleservices
Sales representative
I started as an agent for (MES) My Education Student was Sales, we had a goal there
and it was 3 sales a day, I also help to open a Campaign for Nexus Teleservice, the
campaign was called USRG, it was a health plan for elderly 65+ of age selling a new
plan for them and their health insurance would pay for the plan.
• PERSONAL SKILLS:
1. Excellent communicator
2. Good problem solver
3. Attention to detail
4. Team Player
