Maria Lenin Laus

Strong background and experience in Marketing and Business Development. Business Process development and implementing Marketing Strategies through different sales funnels. Excellent presentation skills with knowledge and experience using Software/ Tools such as Microsoft, CRM, Video Editors, Canva/ Crello and other marketing software/template. Experience using Wordpress to create website and Forms.

 Course completed on Digital and Content Marketing, SEO, Social Media Advertising, and Email/Newsletter Automation and Segmentation.

Current position - VA Company Manager for MYVASQUAD and Sales Coach for ISAs

I am in charge of the business overall game plan for reaching prospective clients and development of existing business process to meet the needs and desires of our customers. Application of the different marketing strategies based on social trend and different sales funnels within the client’s industry and business core.

As a Sales Coach, Tasks include Training and Development, Certification, Monitoring and Coaching, Performance Improvement

Plan and Motivational Activities

Development of process, script and manuals

Coordinates with clients on procedures, tools and update

Submits proposal based on current outcome and innovation

Identify KPIs and Goals for ISA

Monitors daily numbers and performance of ISA

Created a Quality Monitoring Sheet and Agent Scorecard

Created a Weekly performance review form that shows actual numbers versus goals, discuss with ISA, let them identify the areas they need to focus on and goal setting for the week. ISA provides their action plan for them to meet the goals

I also have my own action plan as a Manager per ISA for them to hit their target

** Virtual Assistant** experience working as an Inside Sales Representative for an agent in Keller Williams. Used Realty Juggler and Salesforce for CRM and newsletters. Have strong background presenting Real Estate tools in an iCloud platform such as CRM, Quickbooks, website content, SEO strategy, Integration to social Media, Facebook Business page marketing tool to Real Estate Agents for a client, Planetre. Used Ring Central for VOIP, video meeting, and sales presentation.

Experience working in A BPO/ Call Center as Operations Manager, Project Lead, Sales Leader, Assistant Manager for Operations. Team has proven track record on producing high sales consistently on Outbound campaigns. Handled the Verifier Team for Epixtar, Wallstreet Journal Client.

Has excellent English Communication Skills (Oral and Written) with ESL experience teaching Chinese and Korean students focusing on Vocabulary, Grammar, Sentence Construction, pronunciation including Kids and Business English, IELTS.