Maria Monika Custodio - Barredo
Manila, Philippines
MY LOCAL WORK EXPERIENCE:
2011, Verio Webhosting
2011 - Present: Melbourne IT
Pioneered
Email Support.
Live Chat Support.
Phones Support
Promotions:
Level 2 Support
Training & Development Specialist
MY SKILL SETS AND HOW I RATE MYSELF:
10 - Professional Email, LiveChat and Call handling (Technical & CS)
Webhosting Technology:
10 - Website Server migration
10 - DNS
10 - FTP
10 - Configuring Email Client/Software Settings like Outlook, MacMail, Thunderbird
9 - CMS Migration (CMS: Wordpress, Joomla, Drupal, Magento etc.)
7 - LAMP
Scripting Language/s:
9 - HTML
8 - CSS
7 - Basic to intermediate Photoshop skills
6-7 - PHP, JQUERY, JS, AJAX
7 - Wordpress Front End Developing
CRMs:
SALESFORCE | WEBRT | JIRA