Mark Louie Cruz

Mark Louie Cruz

$3/hr
Customer Service Representative
Reply rate:
-
Availability:
Part-time (20 hrs/wk)
Age:
29 years old
Location:
Malabon, National Capital Region, Philippines
Experience:
1 year
About

Recently ,I was a sales associate for the retention department of AT&T, one of the biggest telecommunication company in the US. In this account we do handle mostly irate customers who wants to cancel the service, have an issue on their bill and overages charges, as well as upgrading their devices. We do make sure that every loyal customers is not being taken for granted and that they are getting the full potential of our services as a valuable customers.

I was a customer service representative for an online shopping website specifically Amazon before. As an agent, I build my confidence in dealing with clients and doing my best in order for me to give them the service they deserve to make them satisfied.

Also, for over 3 years I was a graphic artist in a digital printing shop wherein I was able to improve myself in terms of creating designs and also making an good outcome from a scratch idea given by the client.

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