Marllam Mohtadi Ghanbarian

 Curriculum Vitae Marllam Mohtadi Ghanbarian Natal - Brazil - Skype: marllam 06 de Abril de 1986 CPF:- RNM: F052007B CNH B:- NIT/PIS:-- Through my work activities and my studies, I have gained experience in various areas as it can be appreciated in my work history. I have extensive experience in Customer Service as well as I have worked in a large Call Center (Teletech SA of Argentina for USA T-Mobile). Also, my communication and writing skills have been widely developed, serving for many years as Secretary and in recent years as General Manager’s Assistant. I also have experience working as General Manager’s Assistant, Business Development Manager, Writer, Copywriter, Translator and Video Editor with experience subtitling and dubbing (completed projects of more than 6 hours of video). I have experience building sites with control panels such as Wix, Strikingly, redirecting sites, replicating sites (step by step), working on SEO for Site and Content, etc. I have experience with Excel reports, pivot tables, and CRM cloud formats as Bitrix 24. I have skills using Monday.com and Asana to manage projects. I speak and write in 4 languages: English, Spanish, Portuguese, and Persian. I also have a wide experience with CRM systems and retrieving system reports and building Excel reports using pivot tables, I did that for more than 6 years for a big Construction Company called Fabrica S.R.L.  working remotely as you can appreciate within my CV. We discontinued due to the argentine crisis at the beginning of 2019, after they reduced 80% of their administrative employees. I am looking for a full-time and long-term position. I am available for any schedule at any time zone. Secondary: Centro Educativo San Cipriano (Fdo.de la Mora – Paraguay-2002) Título: Bachillerato en Ciencias y Letras Bachelor: Universidad del Norte (Asunción-Paraguay. Promoción 2007) Grade: Bachelor’s in Psychology emphasized in Clinic, Labor, and Social skills. The same title was validated by the UBA of Buenos Aires in Resolution year 2011. Internships: With the supervision and evaluation of our teachers we have done internships in: Schools (Prevention Workshops in Mental Health), Community Centers (Evaluation and diagnosis of five cases of children with learning problems), Psychiatric Hospitals (Clinical History and Diagnosis of five cases) of interned adults), Companies. (Organizational Diagnosis). Professional Registry of Psychologist N ° 5286 Valid granted by the Ministry of Health. Postgraduate: Post-degree in Superior Didactics - at Universidad del Norte - April 2014 to May 2015. Operator (Windows, Word, Excel, Access, Power Point) Excel advanced (Profesor Particular – Lic. Carlos Ruiz Díaz – Resistencia – Chaco) “Executive Assistant” (CEBANC-Centro de Estudios Bancarios - Paraguay) “New skills for the General Assistant” (FOCO – Bs.As.-Argentina) “Communities Mental Health”. La mirada social desde el Psicoanálisis.” A cargo del Dr. Emiliano Galende. Seminary “Challenge and wisdom’s Encounter”. Dr. Emiliano Galende. Professional Dactylography. Languages: Spanish, English, Portuguese, Persian. RECENT WORK EXPERIENCE: Part-time Remote Online Researcher - Kloud Learning (California – USA) Task: Online Research for educational resources as HR subjects with Keywords building in Excel Sheets. Period: February 2020 – April 2020 (three months). They had to reduce 50% of salary for pandemic crisis in USA and I couldn’t stay for that reason. Email:- (Mrs. Poonam – Owner) Part-time Remote Business Development Manager – IN STUDIO INTERACTIVE (Nassau – The Bahamas) Tasks: Calling Potential Customers, following funnels, Copywriting for inbound marketing, SEO tasks and keywords in spreadsheets. Period: February 2020 – April 2020 (three months). Company stopped with no prevision of returning to the market due to the pandemic crisis. Email:-(Onan Bridgwater – Owner) Freelance Translator co-working with Official Translator Nélida Pinhero (Natal-Brazil). Work period: September 2019 till February 2020. (Part - time). We stopped working because of a local crisis started by a Syndicate against the local translators. Cell Phone: - E-mail:- English teacher at Expansivo Colegio e Curso (Planalto - Natal, Brazil) Tasks: English classes for groups of 2 up to 10 years old within the institution with the UNO program. Work period: January 2019 till October 2019. (Part - time). I asked to leave with a one-month prior advice, for low salary reasons. Telephone: - Other freelance jobs: Some of the eventual clients are from the freelance job platform www.workana.com there you can see my profile and qualifications as a service provider by accessing directly to https://www.workana.com/w/marllam- mohtadi PREVIOUS ACTIVITIES: • Clinical Psychologist: Owner in Psychological Clinic Recruitment for some start ups, Diagnosis and Treatment of Children, Teenagers and Adults. Work period: January 2017 to November 2018 (till the same week I moved to Brazil). Current address: Avda. San José e / Senador Long y Tte. Fariña Ciudad del Este - Paraguay. • Autonomous worker (Freelancer): The company I’ve provided services to is called Fábrica SRL, it is a construction company whose head office is in Resistencia - Chaco and for whom I initially worked as an employee hired until 2012 (see references in Previous Activities), starting in July 2013, we’ve decided the provision of my services for monthly administrative reports as a service provider from outside the company, using a special online accounting system (Bejerman System). Within the tasks I was retrieving reports from Bejerman System and building an Excel report using Pivot Tables for big data management. Since January 2014 I continued from my residence in Paraguay and then in Brazil working for them. The job will not continue after January 2019 due to the Argentinian crisis. Period Worked: July 2013 – January 2019 Reference: Lic. Rosanna Noemí Díaz (Administrative Manager) Email:-Cell: - Owner: Ing. Daniel Bertonazzi email:- Clinical Psychologist: Co-Owner in Psychological Clinic Diagnosis and Treatment of Children, Adolescents and Adults. Work period: February 2014 to November 2016. Address: Coomecipar Building - Rio de Janeiro 579 c / Rosa Peña - 6th. Apartment - Office 2. Asunción - Paraguay Partner: Lic. María Cardozo Román Cell: - • Women's Volleyball Team Sport Psychologist (Freelance): Meetings with the coach, interviews with the group and the coach, individual interviews, interviews with the group. Group sessions Evaluations through POMS questionnaires (motivation and anxiety) and joint analysis on the SWOT (Strengths, Opportunities, Weaknesses and Threats) of the team in a progressive way evaluating the transformations. Interventions optimizing training, analysis and teamwork. Exercises of muscle and mental relaxation techniques and focusing. Reference: Lic. Ramón Benítez (Professional Trainer) Cell Phone: - • Clinical Psychologist: Office shared with Lic. Analía García Experience: Diagnosis and Treatment of various cases presented such as extreme shyness in a 10-year-old child, psychosomatic affection in an 11-year-old girl (localized hair loss), aggressiveness in an 8-year-old child, and several consultations of shorter interventions. Work period: August 2010 to October 2012. Address: First floor clinic of the Clínica del Niño - Calle Belgrano 1774 - Corrientes Capital - Argentina. Reference: Lic. Analía García - Psicopedagoga. Contact: - Company: TAAZ International Web Design Position: QA analyst of web applications Tasks: Testing and Diagnosis of web applications as make up apps online. Follow-up of bugs that were fixed, writing about errors and daily reports of the testing results in English language. Work period: October 2012 to January 2013. Address: Av. Sarmiento 786 - Resistencia - Argentina. 7th floor. Reference: Lic. Roshan Cholas, in Charge of the Company. Contact: - Company: Fabrica S.R.L. (Construction and Integral Services Company) Position: General Manager’s Assistant (Owners’ Assistant) Tasks: Reception of visits and suppliers of Managing Partners (Owners). Communications: Receiving calls; transmission of communications; reception, registration and distribution of physical correspondence, official communications, requests, etc .; Meetings: Preparation of Minutes and Follow-up of decisions of weekly Operating Committee meetings. Reports: preparation of monthly reports such as withdrawals and expenses of managing partners, correspondence record received throughout the company, report analysis of expenses of some items of the company for items requested, recording the use of time in my function (analysis), emailing follow ups of requested reports to managers, and meeting decisions and progress. Calendar: record of appointments in Outlook, sending constant agenda update file. Other tasks: preparation of power points, scans, transcriptions, translations. Work period: March 28, 2011 to October 30, 2012. Address: Av. 9 de Julio 950 - Resistencia - Chaco Telephone / Fax: - Reference: Ing. Daniel Bertonazzi – Co-Owner Email:-Reference: Lic. Rosanna Noemí Díaz (Administrative Manager) Email:-Cell: - • Company: Teletech S.A. Position: Telephone operator in English language. Tasks: Customer service in English in relation to plans and services of cell phone companies in foreign countries as T-Mobile. Management of customer’s accounts and changes of features at the customer's request. Sales and shipment of cell phones and basic technical service. Detailed report of each call. Work period: November 17, 2008 to October 31, 2009. Address: Brown 2552 - Rosario - Santa Fe. Telephone / Fax:- • Company: National Bahá'í Headquarters-National Office. Position: Assistant to the National Secretary. Tasks: Answer the telephone exchange, provide information to those who come to the Office, send and receive letters and emails, upload the income data of new members in the National Community, complete national profiles for periodic sending abroad, update lists of members of the community with the personal data of each, file and classify documents, among others. Work period: from June 1, 2006 to March 30, 2007. Secretary: Mr. Russell Krummell. E-mail:- (currently residing in Texas - E.E.U.U.) Address: Eligio Ayala 1456 e / Peru and Pa'í Pérez. Asuncion, Paraguay Telephone / Fax: -. E-mail:- Company: Cyber ​​Norte-Suse. Position: In charge of Call Center and Cyber Task: post the box, manage expenses and duties, serve suppliers and customers. Work period: From June 2005 to May 2006 - then from December 2007 to July 2008. Address: Cnel Franco c / San Francisco (Fernando de la Mora - North Zone-Paraguay). Telephone: - (owner- Morad Mohtady) • Company: Shirosawa Company S.A.I.C., Kyocera Mita Division. Position: Survey taker. Task: complete the number of survey forms required per day in which the answers, opinions, suggestions and complaints should be recorded in relation to the service provided by the company to its clients. Work Period: Eventual (2002). Address: Las Perlas c / Choferes del Chaco (Asunción-Paraguay) Phone: -. Ashkan Kusari (Australia) Contact: - Lic. María Cardozo Román Contact: - Lic. Larissa Ferreira Contact:-