I started working in a secretarial/administrative field before moving to the technical industry. I have in depth knowledge in customer service - both consumer and B2B. I have worked with some of the best companies in the industry that provided me with excellent trainings - Electronic Data Interchange, Software, Hardware, Digital Signage, Surveillance, Content Management to name a few. I am presently working for one of the top Distribution company in the US that handles selling of IT hardware and Audio and Visual System to SMB, MedLar, Gov and EDU customers.