Mary Joy Velasco Lusuegro

Good day! My name is Mary.

I have a TESOL/TEFL Certificate. I teach basic English skills focusing on speaking, listening, and reading. I execute lessons effectively using different resources that could add to the learning process such as games, crafts, challenges, and so on.

I also have 2 years of experience in the BPO industry. I can do both inbound and outbound calls for new and existing customers. I can effectively communicate with customers via phone, chat, or email. I also do a transcription of audios, researching, and CRM (Salesforce) processing. I have been working remotely and had clients from Connecticut, California, Montana, and Texas.

Overall, I am used to dealing with different kinds of people, whether in person or over the phone. I am good at providing and ensuring a lively atmosphere with the person I communicate with.

I recently graduated from an Online Virtual Assistance Academy where I learned:

◼ Email Marketing and Management

◼ Social Media Marketing and Management

◼ Graphic Design using Canva

◼ WordPress Management

📩 Send me a message to know what I can offer your business, and we should see where we can go from that point!