7+ Years of Multifaceted Expertise in Driving Operational Excellence and Client Satisfaction
Professional Expertise:
✔ HR Generalist & Talent Acquisition Specialist:
Proficiently manage confidential employee data and streamline payroll procedures.
Spearheaded recruitment drives, conducting interviews across diverse roles.
✔ Executive Assistance:
Masterfully coordinate clients' business calendars, handle emails, and draft precise board meeting minutes.
Facilitate seamless business trips and oversee a spectrum of administrative tasks.
Craft compelling sales proposals for domains like copywriting, SEO, and web design.
Conduct comprehensive training for new hires, defining roles and responsibilities.
✔ Appointment Setting:
Consistently achieve high conversion rates and drive sales through adept call-handling and objection resolution skills.
✔ Senior Customer Service Representative:
Specialize in deftly addressing customer concerns via phone, email, and chat with a commitment to quality service delivery.
✔ Administrative Specialist:
Ensure meticulous organization of files and sensitive client information.
Coordinate client meetings, manage calendars, and engage with potential clients.
✔ Sales Mastery:
Expertly meet and surpass sales quotas, delivering persuasive and effective sales pitches.
✔ Lead Generation:
Engage prospective clients with compelling dialogue, securing high-quality leads.
✔ Chat and Email Support:
Excel in providing top-tier customer service experiences through chat and email, resolving issues and offering proactive solutions.
✔ ESL Teaching Expertise:
Proficiently instruct IELTS to undergraduates and teach English to beginners, including children and toddlers.
Personal Qualifications:
✔ Quick adoption of various applications and software.
✔ Proficiency in spoken and written English.
✔ Demonstrated responsibility with minimal supervision.
✔ Strong initiative and leadership qualities.
✔ Innovative thinking and problem-solving skills.
✔ Exceptional communication, interpersonal, and negotiation abilities.
✔ Self-motivated, strategic, and adaptable to dynamic work environments.
✔ Willingness to take on diverse job-related responsibilities.
✔ Confident, articulate, and professional communication skills.
✔ Outgoing, persuasive, and driven with a proactive approach.