Maye Ignacio

I am a Certified Enterprise Quality Professional (certified by IAQP) and a Lean Six Sigma Green Belt practitioner. I was in the BPO industry for 13 years - started as a Customer Service Representative and worked my way up to becoming a Senior Manager for Operations. The accounts I have managed handled customer service, order-taking, technical support for both consumer and corporate accounts, hotel reservations, appointment setting, non-life insurance and financial management.