Michael Jedd Anjelo Zabalerio Isaac

An enthusiastic and adaptable 33-year old individual with specialized experience in the fields of content and creative writing, consumer solutions, technical, financial services, and the online gaming industry. With extensive training and experience as a capable and competent Contact Center (CC) / Business Process Outsourcing (BPO) representative, with an accumulated seven (7) years of working experience as a capable and dependable Customer Solutions, Financial Care, and Technical Support Representative. Additionally, with four (4) years worth of work extensive experience as a freelance content and creative writer, as well as handling On-Page SEO and WordPress, and as a dependable Virtual Assistant, and two (2) years working as a Digital Marketer and Social Media Manager. Dedicated to providing excellent customer support, keep up-to-date with changes in technology, and beating deadlines to offer the optimal service & solutions experience.