Monica Meliz Biolena

I started as a Customer service for a financial account for 8 months. I also worked with online retail for almost 3 years. Total experience as a Customer service is more than 5 yrs. I have experience in dealing with different customers. How to handle and stay positive in the most difficult situation.

I've handled email, chat and phone service. I can speak and write in English well. I have multi-tasking capabilities. Proven with initiative and ability to work with minimal supervision. I can easily adapt to the environment I am with. I can easily work with diverse group of people.

I am a good team player and have a multi-tasking capabilities. Proven with initiative and ability to work with minimal supervision