Nil Regis

Nil Regis

$10/hr
Multilingual zendesk - livechat - email - shopify
Reply rate:
36.36%
Availability:
Full-time (40 hrs/wk)
Location:
Santiago, Santiago, Dominican Republic
Experience:
5 years
About

✅ TOP Multilingual Agent! French, Spanish, English support! 🗣️

🕴️ Dear entrepreneurs! 

Thank you for taking the time to review my profile and for this amazing opportunity to grow with your firm! 

My name is Nilson but most my clients call me NIL 🧑🏻‍💼, I was working in a physical call center for the past 5 years and move to work as a freelancer, I have gained a lot of work experience, supported worldwide companies and will continue with the same process. I have supported a lot of projects and I have a lot of experience in the BPO industry. 

✅ I speak 3 languages (English, Spanish, French)

I'm looking for a very stable income, a position where I can spend my days and grow up a career. Below I have listed some assets that I will use to make your project a Top success: 

➡️    Handled irate customers 

➡️    SAS / SAV / B2C / B2B

➡️ Customer-oriented

➡️ Trained to handle objectives from customers using ACR Method (Acknowledge, clarify and Respond)

➡️ Trained with VICI Dial Systems, Siebel Systems, and CRM Dialer systems

➡️ Well versed with Microsoft Excel, Word, Publisher and PowerPoint

➡️ Competitive and sales are driven

➡️ Fast learner

➡️ Efficient with computers and the internet

➡️ Typing skills (speed, organization)

➡️ Organizational skills

➡️ Interpersonal skills

➡️ Punctual

➡️   Native French

➡️   Spanish, English fluently

➡️  ZenDesk

➡️   FreshDesk

➡️   Shopify

➡️   Social Media

I'm anxious to meet with you today! 

Warm Regards, 

Nil R.

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