Nino Kutelia

Hello there! I'm Nino Kutelia, a multilingual professional with a strong background in Business Administration. My language proficiency includes English, Georgian, and Russian, allowing me to effectively communicate in diverse environments.

In my recent role as a Community Manager, I specialized in conducting software demos, ensuring smooth onboarding experiences, and conducting comprehensive training sessions for internal teams. This involved planning and hosting engaging webinars and workshops, generating detailed monthly reports, and providing support to high-priority users.

As a Customer Care Specialist, my responsibilities extended to providing timely and effective solutions to customer issues, collaborating with development teams to resolve technical problems, and creating educational content, such as FAQs and video tutorials.

In a broader managerial capacity as a Customer Care & Digital Marketing Manager, I coordinated and managed teams, reported directly to company leadership, and maintained accurate and up-to-date information on platforms.

My experience also encompasses roles such as a Front Desk Receptionist & Social Media Manager, where I handled patient interactions and managed online presence.

With a skill set encompassing leadership, time management, training, and content creation, I am equipped to contribute effectively to projects requiring a customer-centric approach.