OLUSEGUN
AKINDUTIRE
CUSTOMER SUPPORT SPECIALIST, ADMIN
DUTIES EXPERT, WEB DESIGN &
MANAGEMENT CONSULTANT.
PROFILE
EDUCATION
I am a first-class, self-motivated Virtual
Assistant with experience in customer
support and Web Design &
Management. I am very versatile in
the use of softwares and tools in
delivering quality Virtual Assistant
services. I feel fulfilled resolving
customers’queries.
University of Ibadan, Ibadan, Nigeria.
July 2014 – December 2015
Msc. Mathematics
I am an expert in:
•
Administrative Duties
•
Scheduling Appointment
•
Lead Generation
•
Data Entry
•
Data Scrapping
•
Web Research and Data
Mining
•
Customer Support
•
eCommerce
•
Web Design & Management
WORK EXPERIENCE
CONTACT
PHONE:
-
WEBSITE:
https://www.thecedarvirtuals.com
EMAIL:-
HOBBIES
Surfing
Brainstorming
Reading
The University of Benin, Benin City, Nigeria.
January 2008 – December 2011
BSc. Mathematics and Economics
Second-Class Hons
The Cedar World. Chief Executive Officer
February 2019 – Till Date
Digital Marketing, eCommerce, Web Design & Management
The Cedar Virtuals. Chief Executive Officer
February 2020 – Till Date
Customer Support, Administrative Duties, eCommerce, Web Design &
Management
iSON BPO International (MTN Telecommunications Process), Ibadan,
Nigeria. Customer Service Representative
December 2015 – February 2017
My responsibilities involved responding to MTN Telecommunications
customers’ enquiries and requests and resolving their complaints via
inbound calls. I was also assigned the role to cross-sell and up-sell MTN
products. At iSON, I was awarded QUALITY CHAMPION for 100% quality
customer service delivery.
SKILLS
MICRO…
100%
GOO…
100%
CUSTO…
100%
MACHI…
90%
WEB…
90%