ONYINYECHI NORMAN-ROBERTS
C:- │ Lagos, NG │E:-│linkedin.com/in/onyinyechi-norman-roberts09287a98/
OBJECTIVE
A detail-oriented executive personal assistant and administrator with specialized skills for providing support to
clients, and offering of administrative assistance to c-suite executives. Also skilled at office
administration/management, event coordination and project management, public speaking, researching,
customer service, training, and team leadership. Competent at planning, handling multiple responsibilities and
contributing towards the growth of companies and the achievement of goals. Keen on working in a multicultural
team/organization with a capacity for value creation and addition.
EDUCATION
Bachelor of Engineering (Biomedical Engineering)
Jan 2011 - Oct 2014
All Nations University College, Koforidua, Ghana
SKILLS
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Executive Administrative Assistance
Research & Business Writing
Calendar/Diary Management
Event/ Project Planning & Coordination
Internal/External Communication
MS Office & Google Suite
Time Management
- Client Service Team Leadership
- Office Administration
- Executive Client Support
- Travel/Logistics Arrangement
- Public Speaking & Presentation
- Slack, Zoom & Dropbox
- Client Database Management
WORK EXPERIENCE
Kenna Partners, Lagos, Nigeria.
Sept 2020 – Dec 2021
Personal Assistant to Principal Partner
Handle correspondence (emails, letters, reports, text messages) on behalf of the Principal
Partner
Receive and attend to high profile client queries on behalf of the Principal Partner
Provide leadership and mentorship to the customer service/front desk staff
Escalate complaints from high profile clients to specialized units of the Firm and follow up with
unit heads and clients to ensure that all issues have been resolved
Excellent management and execution of flight and travel documentation/ logistics plans for
visiting high profile associates and clients of the firm
Management and maintenance of the Principal Partner’s calendar
Provide documentation services and administrative support to the Principal Partner
Perform routine filing of documents and screening incoming calls, clients and visitors
Opening and screening incoming mails as authorized, preparing document for mailing with
special attention given to completeness of enclosures
Management and supervision of Principal Partner’s junior level personal staff
Represent Principal Partner at meetings
Resolving minor facility problems pertaining to the executive office
Administering the transit and travel services for the executive office (reservations, tickets, visas,
etc.)
Asset Protection and Cost Management of all Principal Partner’s expenditures
Administrative and Personnel support services and other duties assigned regularly by the firm
Such Personnel assignments as the Principal Partner may directly or by proxy assign to me
from time to time
Work with other departments within the organization to get maximum returns
Real Estate Sales Consultant
Dec 2018 – Sept 2020
PWAN Group Limited • Lagos, Nigeria
Marketing and sales of company properties on social media platforms
Writing copy for marketing of company property
Setting of daily, weekly and monthly marketing and sales targets
Prospecting for new clients on all social media platforms
Daily, weekly and monthly closing of deals on company properties sold
Performing routine calls to clients and prospective clients about company’s properties
Executive Assistant to the Board Chairman
Oct 2017 - Sept 2019
First Aluminium Nigeria Plc • Lagos, Nigeria
Handled internal and external communications/correspondence – memos, emails, letters, presentations,
and reports on behalf of the executive
Functioned as the point of contact between the executives and company employees/clients and managed
information flow
Supervised Chairman’s personal projects and gave reports and made recommendations accordingly
Collaborated with the administrations manager in the supervision of junior level clerical and administrative
staff, inventory management, oversight of office projects and equipment maintenance
Responded promptly to managers’ queries, made travel arrangements/flight bookings
Managed executive’s diary and arranged daily schedule - planned appointments, meetings and events
Performed research and prepared reports and presentations accordingly
NYSC Peer Educator Trainer (Compulsory Service)
Jun 2016 – May 2017
Plateau Aids Control Agency • Jos, Nigeria
Conducted free HIV Counseling & Testing (HCT) on a quarterly basis. Crowds of community members
always came to get tested and know their HIV statuses
Prepared quarterly reports on the peer educator trainer’s activities
Functioned effectively in the role of a Peer Educator Trainer by actively engaging in teaching, mentoring
and coaching of junior/senior high school students.
Carried out quarterly HIV/AIDS community sensitization with over 50% of the youth more enlightened
about the disease, causative agents, and preventive measures
Participated in and gave lectures to young women & girls on reproductive health and safe sex practices,
encouraged women empowerment, education and discouragement of early marriage and teenage
pregnancy.
Planned and participated in HIV/AIDS awareness rallies and campaigns in Jos South local government
area
Administrative Executive (Image by Allure)
Feb 2015 - Sep 2015
Allure Africa Group Limited • Accra, Ghana
Performed administrative duties (such as inventory management, telephone and email correspondence,
writing of proposals, typing, printing and photocopying of documents) and handled internal and external
correspondence for the Image By Allure (IBA) department
Provided continuous and effective industry research and analysis as directed by the business manager
and prepared research-based reports and sales forecasts
Assisted the business manager in planning and developing the marketing and sales strategy and making
it consistent with the overall goals and objectives of IBA’s Operational Plan
Helped the business manager with data entry - kept excellent records and databases of all clients (with
notes and follow through), and maintained communication with them
Provided continuous and effective industry research and analysis as directed by the business manager
and prepared research-based reports and sales forecasts
Assisted business manager in organizing and executing training events for clients across Ghana
Teaching/Administrative Assistant Dean of Humanities Aug 2014 - Jan 2015
All Nations University College • Koforidua, Ghana
Assisted the dean with administrative duties (managed telephone calls, typed, printed and photocopied
documents) and handled inter/intra departmental correspondence between Dean’s office and
departmental staff/ college management
Doubled as a Teaching Assistant in Cell Biology and Molecular biology, and often assisted with lectures,
exam invigilation, scripts marking and grading.
Performed data entry - filing and uploading lecturers’ and students’ attendance on the college
management system
Handled and maintained confidential information regarding student grades/results, staff performance,
sensitive data and overall university affairs
Supervised lecturers’ class activity and prepared reports in that regard, ensuring that lectures were more
engaging and learning was enforced
Managed inventory of stationery and office supplies, ensuring that nothing was in short supply
VOLUNTEER WORK
Prison Visitation, Ikoyi Prisons, Lagos, Nigeria.
Visitor & Donor (Toiletries, Clothes & Books)
(One Day Event: 2019)
Christmas Food Drive, Lagos, Nigeria.
Distributor (Food & Beverage Booth)
(One Day Event: 2018)
Elevation Priests Of Praise, Lagos, Nigeria.
Singer/Background Vocalist
(Ongoing: 2017-Date)
Elevation Publications Unit, Lagos, Nigeria.
Contributing Writer (Blogs & Newsletter Unit)
(Served From-)
Presbyterian Church Rural Medical Outreach
Records Officer (Outpatient Unit)
(One Day Event: 2017)
Skas Care Academy, Jos, Nigeria
Partner/Child Mentor
(6 Months: 2017)
Plateau Aids Control Agency, Jos, Nigeria
Peer Educator Trainer/Child Mentor
(One Year:-)
Yachal House Rural Medical Outreach, Ghana
Records Officer (Outpatient Unit)/Distributor (Food & Clothes Booths)
(Two Days: 2015)
All Nations University Choir, Koforidua, Ghana
Peer Educator Trainer/Child Mentor
(One Year:-)
All Nations University Sick Bay, Koforidua, Ghana
Clinic/Nurse’s Assistant -)
CERTIFICATIONS & AFFILIATIONS
High Performing Assistant (Executive Assistant Training) Certificate;
Immerse Coaching Company; 2018
PSENSE Certificate,
Poise Graduate Finishing Academy (PGFA); 2017
Leadership & Public Policy Management Certificate,
Young African Leadership Initiative (YALI); 2016
Internship Completion Certificate;
Beautiful Creations Company Limited; 2014
LEADERSHIP, AWARDS AND HONOURS
President, All Nations University College Choir -)
Vice-President, IEEE Women in Engineering, All Nations University Chapter
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Secretary, IEEE, All Nations University Chapter -)
Class Representative, All Nations University College, Ghana -)
Received Biomedical Engineering Students’ Association Award (for most
dress code compliant student), All Nations University College (2014).
Received National Association of Nigerian Students’ Award (for best
behaved student), All Nations University College, Ghana (2013).
Received All Nations University Students’ Association Award (for the best
behaved student), All Nations University College, Ghana (2011).
REFERENCES
Available on request