Onyinyechi Norman-Roberts

Onyinyechi Norman-Roberts

$10/hr
Executive/administrative/personal/virtual asistant, office administration & management.
Reply rate:
66.67%
Availability:
Full-time (40 hrs/wk)
Location:
Lekki, Lagos State, Nigeria
Experience:
5 years
ONYINYECHI NORMAN-ROBERTS C:- │ Lagos, NG │E:-│linkedin.com/in/onyinyechi-norman-roberts09287a98/ OBJECTIVE A detail-oriented executive personal assistant and administrator with specialized skills for providing support to clients, and offering of administrative assistance to c-suite executives. Also skilled at office administration/management, event coordination and project management, public speaking, researching, customer service, training, and team leadership. Competent at planning, handling multiple responsibilities and contributing towards the growth of companies and the achievement of goals. Keen on working in a multicultural team/organization with a capacity for value creation and addition. EDUCATION Bachelor of Engineering (Biomedical Engineering) Jan 2011 - Oct 2014 All Nations University College, Koforidua, Ghana SKILLS • • • • • • • Executive Administrative Assistance Research & Business Writing Calendar/Diary Management Event/ Project Planning & Coordination Internal/External Communication MS Office & Google Suite Time Management - Client Service Team Leadership - Office Administration - Executive Client Support - Travel/Logistics Arrangement - Public Speaking & Presentation - Slack, Zoom & Dropbox - Client Database Management WORK EXPERIENCE Kenna Partners, Lagos, Nigeria. Sept 2020 – Dec 2021 Personal Assistant to Principal Partner  Handle correspondence (emails, letters, reports, text messages) on behalf of the Principal Partner  Receive and attend to high profile client queries on behalf of the Principal Partner  Provide leadership and mentorship to the customer service/front desk staff  Escalate complaints from high profile clients to specialized units of the Firm and follow up with unit heads and clients to ensure that all issues have been resolved  Excellent management and execution of flight and travel documentation/ logistics plans for visiting high profile associates and clients of the firm  Management and maintenance of the Principal Partner’s calendar  Provide documentation services and administrative support to the Principal Partner  Perform routine filing of documents and screening incoming calls, clients and visitors  Opening and screening incoming mails as authorized, preparing document for mailing with special attention given to completeness of enclosures  Management and supervision of Principal Partner’s junior level personal staff  Represent Principal Partner at meetings  Resolving minor facility problems pertaining to the executive office  Administering the transit and travel services for the executive office (reservations, tickets, visas, etc.)  Asset Protection and Cost Management of all Principal Partner’s expenditures  Administrative and Personnel support services and other duties assigned regularly by the firm  Such Personnel assignments as the Principal Partner may directly or by proxy assign to me from time to time  Work with other departments within the organization to get maximum returns Real Estate Sales Consultant Dec 2018 – Sept 2020 PWAN Group Limited • Lagos, Nigeria  Marketing and sales of company properties on social media platforms  Writing copy for marketing of company property  Setting of daily, weekly and monthly marketing and sales targets  Prospecting for new clients on all social media platforms  Daily, weekly and monthly closing of deals on company properties sold  Performing routine calls to clients and prospective clients about company’s properties Executive Assistant to the Board Chairman Oct 2017 - Sept 2019 First Aluminium Nigeria Plc • Lagos, Nigeria  Handled internal and external communications/correspondence – memos, emails, letters, presentations, and reports on behalf of the executive  Functioned as the point of contact between the executives and company employees/clients and managed information flow  Supervised Chairman’s personal projects and gave reports and made recommendations accordingly  Collaborated with the administrations manager in the supervision of junior level clerical and administrative staff, inventory management, oversight of office projects and equipment maintenance  Responded promptly to managers’ queries, made travel arrangements/flight bookings  Managed executive’s diary and arranged daily schedule - planned appointments, meetings and events  Performed research and prepared reports and presentations accordingly NYSC Peer Educator Trainer (Compulsory Service) Jun 2016 – May 2017 Plateau Aids Control Agency • Jos, Nigeria  Conducted free HIV Counseling & Testing (HCT) on a quarterly basis. Crowds of community members always came to get tested and know their HIV statuses  Prepared quarterly reports on the peer educator trainer’s activities  Functioned effectively in the role of a Peer Educator Trainer by actively engaging in teaching, mentoring and coaching of junior/senior high school students.  Carried out quarterly HIV/AIDS community sensitization with over 50% of the youth more enlightened about the disease, causative agents, and preventive measures  Participated in and gave lectures to young women & girls on reproductive health and safe sex practices, encouraged women empowerment, education and discouragement of early marriage and teenage pregnancy.  Planned and participated in HIV/AIDS awareness rallies and campaigns in Jos South local government area Administrative Executive (Image by Allure) Feb 2015 - Sep 2015 Allure Africa Group Limited • Accra, Ghana  Performed administrative duties (such as inventory management, telephone and email correspondence, writing of proposals, typing, printing and photocopying of documents) and handled internal and external correspondence for the Image By Allure (IBA) department  Provided continuous and effective industry research and analysis as directed by the business manager and prepared research-based reports and sales forecasts  Assisted the business manager in planning and developing the marketing and sales strategy and making it consistent with the overall goals and objectives of IBA’s Operational Plan  Helped the business manager with data entry - kept excellent records and databases of all clients (with notes and follow through), and maintained communication with them  Provided continuous and effective industry research and analysis as directed by the business manager and prepared research-based reports and sales forecasts  Assisted business manager in organizing and executing training events for clients across Ghana Teaching/Administrative Assistant Dean of Humanities Aug 2014 - Jan 2015 All Nations University College • Koforidua, Ghana  Assisted the dean with administrative duties (managed telephone calls, typed, printed and photocopied documents) and handled inter/intra departmental correspondence between Dean’s office and departmental staff/ college management  Doubled as a Teaching Assistant in Cell Biology and Molecular biology, and often assisted with lectures, exam invigilation, scripts marking and grading.  Performed data entry - filing and uploading lecturers’ and students’ attendance on the college management system  Handled and maintained confidential information regarding student grades/results, staff performance, sensitive data and overall university affairs  Supervised lecturers’ class activity and prepared reports in that regard, ensuring that lectures were more engaging and learning was enforced  Managed inventory of stationery and office supplies, ensuring that nothing was in short supply VOLUNTEER WORK Prison Visitation, Ikoyi Prisons, Lagos, Nigeria. Visitor & Donor (Toiletries, Clothes & Books) (One Day Event: 2019) Christmas Food Drive, Lagos, Nigeria. Distributor (Food & Beverage Booth) (One Day Event: 2018) Elevation Priests Of Praise, Lagos, Nigeria. Singer/Background Vocalist (Ongoing: 2017-Date) Elevation Publications Unit, Lagos, Nigeria. Contributing Writer (Blogs & Newsletter Unit) (Served From-) Presbyterian Church Rural Medical Outreach Records Officer (Outpatient Unit) (One Day Event: 2017) Skas Care Academy, Jos, Nigeria Partner/Child Mentor (6 Months: 2017) Plateau Aids Control Agency, Jos, Nigeria Peer Educator Trainer/Child Mentor (One Year:-) Yachal House Rural Medical Outreach, Ghana Records Officer (Outpatient Unit)/Distributor (Food & Clothes Booths) (Two Days: 2015) All Nations University Choir, Koforidua, Ghana Peer Educator Trainer/Child Mentor (One Year:-) All Nations University Sick Bay, Koforidua, Ghana Clinic/Nurse’s Assistant -) CERTIFICATIONS & AFFILIATIONS High Performing Assistant (Executive Assistant Training) Certificate; Immerse Coaching Company; 2018 PSENSE Certificate, Poise Graduate Finishing Academy (PGFA); 2017 Leadership & Public Policy Management Certificate, Young African Leadership Initiative (YALI); 2016 Internship Completion Certificate; Beautiful Creations Company Limited; 2014 LEADERSHIP, AWARDS AND HONOURS President, All Nations University College Choir -) Vice-President, IEEE Women in Engineering, All Nations University Chapter -) Secretary, IEEE, All Nations University Chapter -) Class Representative, All Nations University College, Ghana -) Received Biomedical Engineering Students’ Association Award (for most dress code compliant student), All Nations University College (2014). Received National Association of Nigerian Students’ Award (for best behaved student), All Nations University College, Ghana (2013). Received All Nations University Students’ Association Award (for the best behaved student), All Nations University College, Ghana (2011). REFERENCES Available on request
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