Peter Williams

Technical/Customer Support Specialists, Data Entry and Mining Specialist, I.T. Support
Reply rate:
Full-time (40 hrs/wk)
28 years old
Kingston, Kingston, Jamaica
7 years
Peter Williams Experience February 8,2016–April 16,2018 Customer and Technical Support Specialist• Customer and Technical Support • SpytecInc May 5, 2014,–January 5, 2016 Consultant• Customer Support • Sutherland Global Services (BrightHouse Networks) August 19, 2011–April 31, 2014 Technical Engagement Specialist • Technical Support • Accent Marketing Ltd (Asus) 699 St. Augustine road Green Acres St. Catherine JA July 2009-August 2009 I.T. Support Assistant * I.T. Support * Social Development Commission (National Youth Service one month Summer Employment Home:- Mobile:- July 2008-August 2008 - July 2007-August 2007 peter-williams-/ Receptionist * Reception * Social Development Commission (National Youth Service one month Summer Employment Data Entry Clerk * Data Entry and Mining * Social Development Commission (National Youth Service one month Summer Employment SpytecInc:- Technical and Customer Support via chat, phone and email *Billing queries *Product and Services queries *Device troubleshooting *Sales *Amazon Marketplace feedback replies *Ebay Marketplace message support Sutherland Global Services:- Consultant for BrightHouse Networks via Chat and email Support *Billing queries *Sales *Appointment Setting *Service Queries Accent Marketing Ltd.:- Technical Support for Asus via phone and chat *notebook, desktop and tablet troubleshooting *RMA Queries *Product queries Social Development Commission:- *Receptionist, *Filing *Coordinating and packing goods for distribution for inner communities *Data Entry, mining and research *I.T. Support Assistant, system Maintenance, computer setup Education Stony Hill H.E.A.R.T. Academy Cisco I.T. Essentials: PC Hardware and Software (Cisco Course Certification) Cisco CCNA Discovery: Networking for Home and Small Businesses (Cisco Course Certification) Calabar High School, Kingston Jamaica -) High School Diploma Dunoon Technical High School, Kingston Jamaica -) High School Diploma Caribbean Examination Council(CXC) Subject Grades Mathematics 2 English Language 2 Social Studies 2 Integrated Science 2 Principles of Business 3 Leadership Former Vice President of Key Club and trained in conflict resolution and peer mediation. I possess the ability to influence and motivate individuals in my space to strive to be better than they were yesterday. Leadership is important not only to lead others in the right direction but to also build yourself and other while getting there. I rather be someone of substance rather than someone of success. References [Available upon request.]

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