Praveen Guddeti

A Team Player & Program/Project Manager with a wide range of experience in project management, customer care and technical support services. Ability to work on own initiative and as part of a team.
Certified in Six Sigma GREEN Belt, Certified PRINCE2 FOUNDATION AND PRACTIONER and ITIL V3 Certified.
Proven leadership skills involving managing, developing and motivating teams to achieve their objectives and SLA’s.
Exceptional skills in negotiating the prices with multiple vendors without compromising on the quality of the products and the delivery lead times.
Proven ability to analyze the business needs and deliver on time and within budget, the technology and infrastructure needed to accomplish the objectives.
IT Manager with major accomplishments in Remote Infrastructure Management and Service Delivery and Service Assurance.
Rich experience in managing teams and coordinating with multiple departments on very large and complex projects.
Experienced in managing medium to large projects of 100+ people including off shore staff.
An effective communicator with exceptional relationship management skills with the ability to relate to people at any level of business.
Work experience in various environments such as Customer Support and Technical Support, Work Force Management, Client Relationship Management, Transition Management, Internal Recruitment, Application Support Project Management, Incident and Change Management.
Excellent Presentation, People Management, Communication, Analytical and problem solving skills.
Performance Management and appraisals, Attrition Controlling, Counseling activities, Strong Leadership and Decision making skills, Handling SLAs.
Highly competent in analyzing business requirements and translating them into application specifications.