Prerna Shukla

Technical Virtual Assistant ,Customer support, Shopify Expert ,Project Management
Reply rate:
Full-time (40 hrs/wk)
Kolkata, West Bengal, India
6 years

I’m your Tech Virtual Assistant / Project Manager/ Remote Support Specialist and problem solver. In my 6 years multifaceted career I’ve specialized in website development , general and technical administrative work: website maintenance, development, email campaign generation, blog posting, social media management, event planning, customer service, email management and technical support.That added with Website Development skills gives me an edge over others.I have Worked with Infosys Limited as Software Engineer on multiple projects.I am looking for freelancing work so I can work on things I love without travelling to office.

I am an AWS Certified Solution Architect with hands on experience in designing and configuring scalable, elastic, resilient and fault tolerant cloud systems on AWS Platform.

I have been providing tech, software, and online startups excellent Customer Support for 4 years. I'm extremely proficient with email, chat, technical, and Helpdesk /FAQ support. I look forward to helping your company thrive through the best customer service available! :)

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