I have an extensive experience on Web Development support background, which includes creating WordPress and e-Commerce websites, frequently asked questions, operations manual and tutorials. I also manage projects and customer service using ticket systems.
My recent 3-month project was with a start-up company focused on creating tutorials and how-to guide documentation for customer use. It is in line with Google application such as Gmail, Calendar, Calendar integrations to Calendly etc. Furthermore, I assisted in building project roadmap in sales, project management and discovery report i.e. a business analysis for revamp website project.
I was highly recommended by my previous employer to assist and manage website related project management to her CEO friends.
On a lighter note, I enjoy mountain biking because it gives me a mixture of calmness and excitement; a needed stress reliever.