I've provided first level customer service and done a brief second level customer support for one of the retail giants in US. I took care of customers, listened to their stories, and give them want they want while ensuring a win-win situation for both the company and the customer.It is with this experience that I can say I am an expert when it comes to customer service.
I'm quite knowledgeable with MS office especially with, word and excel and above average skill with internet applications.