Ranjani Gangadharan

$20/hr
Quality Analyst Engineer, Customer support analyst
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Age:
35 years old
Location:
Chennai, TamilNadu, India
Experience:
6 years
Ranjani Gangadharan- Contact #- SUMMARY: ● 6 years of professional experience as a ​ Quality Assurance Engineer with extensive experience in ​ Mobile​ and ​ Connected Devices​ and ​ Web​ testing. ● Expertise in ​ Agile Scrum Software Development ​ Process ​ and ​ Software Test Life Cycle​ of web application and mobile applications. ● Extensive expertise in preparing ​ Test Plans, Test Scenarios, Test cases, Test Reports and Documentation for both Manual and Automation. ● Experinced in planning/executing ​ Unit test, Integration test, Functional, Regression test, Black­box and White­box testing. ● Experienced in ​ API Testing​ of mobile applications. ● Experienced in working on ​ Analytics tools as ​ Mixpanel, Flurry, Google Analytics, and Adobe Analytics. ● Experience working on ​ Real devices, mobile Emulators and Simulators. ● Experience working on​ Xcode, Eclipse​ for​ Android and IOS ​ projects​ . ● Proficient in using assistant tools in web and mobile development such as GitHub, Confluence, Pivotal Tracker, Slack etc. ● Experience working on Build tools​ Jenkins and Hudson. ● Experience working on​ Hockey application with Jenkins and TestFlight. ● Excellent Analytical, Problem­solving ​ and communication skills. ​ Proactive and innovative team player proven to work under tight deadlines; capable of developing multiple projects and also can work efficiently as an individual. Educational Qualifications Masters in Electrical and Electronics Engineering (2008­2010) Fairleigh Dickinson University, NJ, USA. Bachelors in Electrical and Electronics Engineering. Tagore Engineering College, Chennai, India. (2003­2007) Technical skills: Automation Tools: Quality Test Pro (QTP), Imacros, Selenium, Robotium, Bug Tracking Tools: Quality center, Bugzilla, Pivotal Tracker, Github, Youtrack, Hockey. Programming Language: C, C++, Visual Basic, Javascripting. Operating Systems: Windows vista, Windows 7, Windows 8 and Linux. Office Tools: MS­Office, MS­ Word, MS­Excel. PROFESSIONAL EXPERIENCE Client: HBO, NY (July’2015­May’2016) Role: Quality Analyst Engineer Project: HBO GO, HBO NOW 1. As a Mobile Application Test Engineer, involved in testing the application manually and Automated mobile platforms using custom frameworks. 2. Mobile platforms tested : ​ Andorid , Android tablets , Iphone and Ipad. 3. Connected Devices tested: Apple TV, Android TV, Roku, PS3, PS4, Xbox 360, Xbox One, Fire TV, Samsung TV ( Both dev and Live version kit). 4. Worked on two projects HBO GO and HBO NOW simultaneously. 5. Automated the application using Javascript using custom framework. 6. Responsible for testing​ API ​ calls in the mobile applications. 7. Involved in upgrading new software for mobile devices before released to market( flashing devices). 8. Carried ​ Beta testing​ process of the applications within the company. 9. Worked on ​ Agile ​ Scrum software development process. 10. Carried out documenting all the test cases for all modules on ​ TestRail​ . 11. Used ​ Youtrack​ to log the bugs for different projects. 12. Worked with on shore and remote teams to coordinate the work flow. 13. Worked on automation on ​ Mobile Emulators, Simulators and Real devices. (Android and Iphone) 14. Worked on ​ Hockey app to collect logs and crashes from real time users and for providing crash information to the developers. 15. Worked on ​ Github ​ to checkout code and tested the application using ​ Eclipse and Xcode. 16. Used Charles ​ to v​ erify Proxy calls made to the server for Android, android tablets, Iphone, Ipads, Apple TV, Android TV, Fire TV, 17. Worked on ​ Adobe Analytics to check whether the data is sent to the server using Charles proxy, Eclipse and Instruments(XCODE). 18. Responsible for Designing the ​ Test Scenarios and ​ Test Cases based on requirements. Preparing test summary reports. Analyzing system specification and business requirement. 19. Implemented ​ Software Testing Methodologies in both ​ Client​ /​ Server and ​ Web based applications​ to ensure ​ Quality Assurance Control​ . 20. Involved in intercting with the customer support team to explain the new features to non technical audience. ­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­ Pixable.inc, NY (Nov’2012­July’2015) Project: PIXABLE, CONTACTIVE, PHOTOFEED 1. As a Mobile Application Test Engineer, involved in testing the application manually during initial stages and performed automation for regression testing of the app. 2. Mobile platforms tested on : ​ Andorid and Iphone. 3. Worked on three projects ​ Pixable, Klink ​ (formally known as ​ Contactive​ ) and Photofeed​ ( discontinued on play store). 4. Performed ​ frontend and backend​ testing on web, android and iphone applications. 5. Involved in testing​ API ​ calls in the mobile applications. 6. Carried ​ Beta testing process of the applications( Both in company and the play store by initially releasing for part of the play store users , analyzing the data then releasing to everyone in the market) 7. Automating the UI of the App using ​ Sikuli​ (Android and Iphone ). 8. Involved in backend testing to make sure that the information received in the app are correct. 9. Worked on ​ Agile ​ Scrum software development process. 10. Automated real time devices using ​ Device Anywhere​ . 11. Carried out documenting all the test cases for all modules on ​ TestLodge​ . 12. Worked with on shore and offshore team to coordinate the work flow. 13. Worked on automation on ​ Mobile Emulators and Simulators ​ (Android and Iphone) 14. Involved working on ​ Jenkins ​ (Build tool) to build the apps. 15. Worked on ​ Crashlytics​ for beta testing of Iphone app. 16. Worked on ​ Hockey app to collect logs from the app and to collect crash information from real time users. 17. Worked on ​ Github ​ to checkout code and tested the application using ​ Eclipse and Xcode. 18. Worked on ​ Charles proxy​ for android devices. 19. Collected ​ Mixpanel ​ data for business purposes and coordinated with business team to improve the performance of the app and understand the user behavior. 20. Responsible for Designing the ​ Test Scenarios and ​ Test Cases based on requirements. Preparing test summary reports. Analyzing system specification and business requirement. 21. Implemented ​ Software Testing Methodologies in both ​ Client​ /​ Server and ​ Web based applications to ensure ​ Quality Assurance Control​ . Excellent skills in overall Defect Management/Problem Solving including tracking bugs, reporting using Pivotal Tracker and Hockey. 22. Strong in analyzing Business requirements and design specifications and development of Test Plans, Test Scripts, Test Cases and executing them. 23. Involved in submitting Bug Report bi­weekly. 24. Testing the application on various device versions in the market. 25. Testing the new features implemented to the application and preparing test reports every sprint. ­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­ Scanbuy.inc, NY (sep’2010­Nov’2012) Project: SCANLIFE 1. As a Mobile Application Test Engineer, involved in testing the application manually during initial stages and performed automation for regression testing of the app. Carried out Automated tests using ​ Robotium , Scirocco and Fonemonkey tool​ ( Both Android and Iphone​ ). Mobile Platforms ​ :​ Blackberry, Symbian, Android, Iphone, Windows, Ipad and Android Tablets 2. Automating the UI of the App using ​ Sikuli​ ( Android, Iphone and Windows). 3. Involved in database ​ (SQL queries​ ) check regularly to verify whether the app is retrieving correct information from the server. 4. Worked on ​ Agile ​ Scrum software development process. 5. Carried out ​ Beta Testing process of the application( Android and IPhone) and collected feeedbacks for the new features implemented in the app. 6. Worked on ​ Selenium and ​ QTP to automate the website and documented the test cases. 7. Automated real time devices using ​ Device Anywhere and Perfectomobile​ . 8. Carried out documenting all the test cases for all modules on ​ TestLink​ . 9. Worked on automation on ​ Mobile Emulators and Simulators (Nokia, Android and Iphone) 10. Involved working on ​ Jenkins and Hudson ​ (Build tool) to build the apps and to generate test reports for selenium test scripts. 11. Responsible for Designing the ​ Test Scenarios and ​ Test Cases based on requirements. Preparing test summary reports. Preparing the Understanding documents. Analyzing system specification and business requirement. 12. Devised, implemented ​ Software Testing Methodologies​ /​ Strategies in both Client​ /​ Server and ​ Web based applications to ensure ​ Quality Assurance Control​ . Excellent skills in overall Defect Management/Problem Solving including tracking bugs, reporting using ​ Bugzilla, Pivotal Tracker, GitHub. 13. Strong in analyzing Business requirements and design specifications and development of Test Plans, Test Scripts, Test Cases and executing them. Ability to interact with developers and product analysts regarding application analysis 14. Involved in submitting Bug Report weekly. Used resource ​ Excel spread sheets to list problems for different modules. Performed ​ Data Validation before loading into the target database and documented test results in comparison with the expected results. 15. Testing the application on various version devices in the market. 16. Testing the new features implemented to the application and preparing test reports every sprint. 17. Involved in communicating with non technical audience about the technical concepts. Skills & Strength 1) Ability to learn quickly in a dynamic environment. 2) Proven ability to multi­task and work on different applications simultaneously. 3) Excellent Analytical, Problem solving and Documentation Skills. 4) Strong interpersonal communication skills and ability to work efficiently in both independent and team environment. 5) 6) Capability to adopt and learn new tools, techniques and approaches. Ability to present complex ideas in a clear, concise fashion to technical and non­technical audiences. 7) Familiar with MATLAB Programming Language. 8) Familiar with PSPICE (PC version of Simulation Program for Integrated Circuit Emphasis). 9) Knowledge in Automation Testing tools like Win runner, Quality center. 10) Knowledge in CADD designing.
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