I was previously employed as an appointment setter for Bankers Life Insurance Company and to RnT Consultant and I am also trainer for business to business, wherein we do outbound calls who are interested to attend a briefing and receive a quote from our company. I also train people for business to business campaign. I was previously a Senior Customer Specialist at Convergys for eBay which is a tier 2 account. I handle escalations, appeals, and general support on the said field. We do voice account and non-voice (sending email to the customers). I wish to fully develop my potential and become well-rounded as a professional with different work experiences. I plan to pursue other endeavors as I am hard-working, dynamic, and motivated.