Relaina Bea Mariano Bernabe

Relaina Bea Mariano Bernabe

$6/hr
General Virtual Assistant, Project Manager and Trainer for B2B Sales. Lead Generation
Reply rate:
-
Availability:
Hourly ($/hour)
Age:
29 years old
Location:
Baguio City, Benguet, Philippines
Experience:
6 years
 BERNABE, RELAINA BEA M. #07 Amistad Road, Camp 7, Baguio City CP.No- E-Mail:- OBJECTIVE: To obtain a full time position that offers a professional working environment, I would welcome a rewarding and challenging career that not only involves my current skills, but hopefully help me acquire new ones. Education: University of Baguio(AB Mass communication, Major in Broadcasting),Assumption Rd. Baguio City -) Pines City National High School (Main) Palma St., Baguio City-) Josefa Carino Elementary School, Carino St., Baguio City-) Leadership Skills: SME (Subject Matter Expert) Special skills and interest: Computer literate Excellent communication skills Able to assume leadership role and responsibility able to work independently Physically fit and mentally fit Has initiative to learn and is always goal driven Can handle multitasking jobs and can work under pressure Can work under minimal supervision Knowledgeable on MS Office applications and ICT Knowledgeable with retailer support/ SMB Excellent customer service skills Basic troubleshooting Thinking outside the box Floor support Excellent in setting appointment (Lead Campaign) Admin task Work Experience: I. Appointment Setter / Engagement Specialist / Trainer and Coach for B2B (RnT Consultant) Virtual Assistant - Homebased JOB DESCRIPTION: Lead Generation Getting prospect turning to valid Lead (Business to Business and Homeowners) Conducting trainings about business to business appointment setters. Admin Task (Skip Tracing) Looking for valid leads. II. General Virtual Assistant / Sales and Marketing / OTJ Project Manager (Rainmaker Marketing LLC) Virtual Assistant - Homebased JOB DESCRIPTION: General Real Estate *Realeflow Skip Tracing Called Calling Sending email invitation for webinars. III. Senior Customer Support Advisor/Subject Matter Expert (eBay United Kingdom) Convergys Baguio, Ayala Technohub, Ordonio Drive Camp John Hay Baguio City Philippines (February 2015- October 2018) JOB DESCRIPTION: Tier 2 account Primarily assist online members and support online buyers and sellers Walkthrough members on the website and provide excellent customer experience. Files formal requests and disputes as necessary. Provide advice and how to’s Supporting teammates with their queries and ensure every teammate are calibrated with the process and procedure. Making necessary decisions on cases filed. Taking supervisory/escalated calls Handling transition team,- assistant to team leaders to properly support new teammates to ensure they will be equipped with the proper knowledge about the process and policies prior to endorsing to production. Admin tasks and reports IV. Appointment Setter (Bankers Life Insurance Company) NTUi Loakan Road, Baguio Economic Zone, PEZA Baguio City Philippines (October 2013 - February 2015) JOB DESCRIPTION: Outbound calls using softphones (Xlite and Eyebeam) Asking the job seekers if they are interested to attend a career briefing
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