Duties and Responsibilities from previous job:
Assist all requests in terms of desktop, printer and networks issues.
Troubleshooting of computer hardware devices and software issues.
Creating of email address for the new employee.
Configuring and troubleshooting Microsoft Outlook.
Refilling of printer cartridges.
Installing of software and application to user standards.
Backup and restoring of systems database of the company. (Etransport and Ecargo system)
Weekly filtering of Trip Summary Report from etransport system for payroll checking.
Registering of fingerprint of new employee in biometric.
Installing of mobile app to all drivers cellphone for sms delivery status
Troubleshooting of branch computers. Online Support via teamviewer/phone to branch employees concerning their computer or system problems.