Reynaldo Refran

Seasoned Customer Service Professional with the drive to exceed customer/employer expectations by delivering second-to-none service, and the focus in maintaining customer centricity in all initiatives and interactions, thus always putting the customer first.

My core competencies lie in customer service, customer relations, problem resolution, reports generation, order fulfillment, and upselling products and services.

On the side, I am also a content writer who, with an good grasp of the English language and grammar, can deliver excellent written content to clients.